SAMANTHA CARROLL
Chipley
Summary
Results-driven marketing specialist with a strong background in customer service and content creation. Known for developing engaging marketing materials and fostering positive customer relationships.
Overview
19
19
years of professional experience
Work History
Marketing Specialist
Chartwell K12
Panama City
01.2025 - Current
- Developed engaging marketing content for educational programs and services.
- Collaborated with cross-functional teams to create promotional materials.
- Maintained updated records of marketing activities and customer interactions.
Food Service Worker
Southwest Foodservice Excellences
Vernon
06.2024 - 01.2025
- Engaged with customers to provide friendly and prompt service.
- Collaborated with team members to ensure efficient service during peak hours.
- Followed safety protocols while operating kitchen equipment and tools.
- Supported training of new staff on food handling procedures and safety standards.
- Assisted in inventory management and restocked supplies as needed.
Food Service Worker
Chartwells Compass Group
Vernon
02.2021 - 06.2024
- Engaged with customers to provide friendly and prompt service.
- Served meals to customers in a friendly and courteous manner.
- Prepared and served food items in accordance with health guidelines.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Assisted in inventory management and restocked supplies as needed.
- Operated cash register to process cash, check, and credit card transactions.
Customer Relations Specialist
Farmers National Bank
Danville
06.2007 - 02.2021
- Resolved customer complaints with empathy and effective problem-solving techniques.
- Educated customers on banking products and services to enhance their experience.
- Assisted clients with account setup, maintenance, and transaction processing inquiries.
- Conducted follow-ups with customers to ensure satisfaction and gather feedback on services.
- Collaborated with team members to streamline communication processes and improve efficiency.
- Provided training sessions for new employees on proper handling of customer relations tasks.
Education
High School Diploma -
Boyle County High School
Danville, KY06-2007
Skills
- Content development
- Market research
- Team collaboration
- Creative thinking
Timeline
Marketing Specialist
Chartwell K12
01.2025 - Current
Food Service Worker
Southwest Foodservice Excellences
06.2024 - 01.2025
Food Service Worker
Chartwells Compass Group
02.2021 - 06.2024
Customer Relations Specialist
Farmers National Bank
06.2007 - 02.2021
High School Diploma -
Boyle County High School