Samantha Chauca
Dover
Summary
Detail-oriented professional with experience in fast-paced environments. Known for strong multitasking abilities and a commitment to cleanliness and sanitation, ready to leverage expertise in enhancing operational effectiveness and customer satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
OGP Digital Shopper
Walmart
Rockaway, NJ
07.2023 - Current
- Executed efficient online order processes, enhancing customer satisfaction and operational effectiveness.
- Managed inventory levels using advanced tracking systems to ensure product availability for digital shoppers.
- Collaborated with cross-functional teams to optimize user experience on Walmart's digital shopping platform.
- Trained new team members on digital tools, improving onboarding efficiency and knowledge retention.
Server
David Alan Catering
East Hanover, NJ
06.2021 - Current
- Provided exceptional customer service during events, ensuring guest satisfaction and prompt attention to needs.
- Managed table setups and arrangements, optimizing space for events while adhering to safety regulations.
- Enhanced customer satisfaction by providing attentive and efficient service during events.
- Increased event success with exceptional attention to detail in food presentation and table settings.
Host/ To Go Specialist
Olive Garden
Rockaway, NJ
01.2021 - 07.2023
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Coordinated with kitchen staff to communicate special requests and dietary restrictions.
- Resolved guest inquiries and complaints with professionalism to enhance satisfaction.
- Monitored dining room activities to maintain cleanliness and organization throughout service.
Cashier
JCPenney
Rockaway, NJ
09.2020 - 12.2022
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
- Maintained organized cash register area, ensuring cleanliness and readiness for peak hours.
- Managed inventory levels by restocking merchandise and conducting regular audits of stock items.
Education
High School Diploma -
Dover High School
Dover, NJNo Degree -
ACE Healthcare Training Institute
Dover, NJSkills
- HIPAA compliance
- Customer service
- Phlebotomy
- Cleanliness and sanitation
- CPR
- Promotional planning
- First aid
- Patient confidentiality
- Infection control
- Strong multitasking
- Reliability and punctuality
- Work ethic and integrity
- Patience and empathy
Certification
CET- Certified EKG Technician - NHA certified
CPT- Certified Phlebotomy Technician - NHA certified
CPR/BLS/AED - American Heart Association
Bilingual Seal in Spanish - State of NJ
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
OGP Digital Shopper
Walmart
07.2023 - Current
Server
David Alan Catering
06.2021 - Current
Host/ To Go Specialist
Olive Garden
01.2021 - 07.2023
Cashier
JCPenney
09.2020 - 12.2022
High School Diploma -
Dover High School
No Degree -
ACE Healthcare Training Institute