Overview
Work History
Education
Skills
References
Timeline
Generic

Samantha Christman

Crestview

Overview

15
15
years of professional experience

Work History

Juvenile Detention Officer

Okaloosa Juvenile Detention Center
Crestview
03.2022 - Current
  • Monitored detainees for compliance with regulations, safety protocols, and behavior standards.
  • Encouraged positive behaviors among detained juveniles through rewards systems.
  • Intervened during crisis situations involving detainees to de-escalate potential conflicts.
  • Transported juvenile detainees to court hearings or other appointments as required.
  • Conducted security checks on the facility grounds and surrounding areas.
  • Performed administrative tasks such as filing paperwork and updating records.
  • Adhered to all laws pertaining to the confinement of minors in a detention center.
  • Counseled juveniles on life skills, such as anger management, problem solving, conflict resolution.
  • Assisted with resolving disputes between detainees peacefully.
  • Facilitated communication between detainees and their families when appropriate.
  • Developed relationships with both staff members, supervisors, mental health and juveniles in order to provide an open line of communication.
  • Completed daily reports.
  • Implemented defensive tactics and physical restraints to maintain safety and security of facility without using excessive force.
  • Searched juveniles, vehicles, and cells for valuables and contraband.
  • Performed head counts, checking cells for missing juveniles.
  • Reported incidents of misconduct or violations of policy to supervisors.
  • Provided supervisors oral and written reports of work performed by juveniles and any disturbances and rule violations.

Yard Driver/Yard Spotter

Walmart Distribution Center 6024
Grove City
03.2015 - 08.2021
  • Followed all company policies and procedures related to safe driving practices.
  • Conducted regular maintenance checks on assigned equipment, including tire pressure, fluid levels, brakes, lights, and horns.
  • Regularly cleaned interior and exterior of vehicles according to company standards.
  • Developed strong relationships with customers through excellent communication skills.
  • Initiated yard checks to maintain inbound and outbound dock and staging areas.
  • Operated truck to transport trailers to and from DC docks for loading, unloading and storage purposes.
  • Provided excellent customer service while interacting with drivers entering and exiting the facility.
  • Assisted any OTR drivers when they felt uncomfortable parking a trailer in difficult spots.
  • Reported any mechanical issues or accidents immediately upon occurrence.
  • Experience parking and backing up trailer sizes 53 feet, 48 feet, and 28 feet.

Supervisor

McDonald's
Columbus
08.2010 - 11.2015
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Developed strategies to improve team performance and productivity.
  • Directed and supervised team of employees in daily operations.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Participated in recruitment efforts by interviewing prospective candidates for open positions.
  • Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
  • Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
  • Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
  • Acted as a liaison between upper management and staff, facilitating open communication.
  • Fostered a positive and motivating work environment, leading to an increase in team morale.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Trained a team of employees on company policies and procedures so that they could train new hires
  • Performed opening and closing procedures for the store each day including setting up registers, counting money and preparing bank deposits.

Education

High School Diploma -

New Albany High School
New Albany, OH
06-2011

Skills

  • Exceptional written/verbal communication skills
  • Time management
  • Fast pace adapted learner
  • Attention to detail
  • Positive leader
  • De-escalation techniques
  • Relationship building
  • Quick decision making
  • Multitasking Abilities
  • Conflict resolution
  • Crisis intervention
  • Employee training
  • Customer service
  • Coaching and mentoring
  • Trained in defensive tactics
  • Security procedures and monitoring
  • Restraint Techniques
  • Suicide Prevention
  • Mental health training
  • Safety compliance
  • Trailer maneuvering

References

References available upon request.

Timeline

Juvenile Detention Officer

Okaloosa Juvenile Detention Center
03.2022 - Current

Yard Driver/Yard Spotter

Walmart Distribution Center 6024
03.2015 - 08.2021

Supervisor

McDonald's
08.2010 - 11.2015

High School Diploma -

New Albany High School

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Samantha Christman