- Documenting and sharing travel experiences
- Photography
- Weightlifting
- Beach Volleyball
- Cooking for friends and family gatherings
Hi, I’m
Samantha Class
Navarre,FL
Summary
Dynamic and reliable professional with extensive experience in customer service roles at Tommy's Snoballs and Char 51 Afro-Brazilian Steakhouse. Proven ability to enhance guest experiences through strong multitasking and effective communication. Skilled in team training and development, ensuring high standards of service and satisfaction in fast-paced environments.
Overview
2
years of professional experience
Work History
Tommys Snoballs
Bartender
04.2024 - Current
Job overview
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
The Hideaway Retreat
Front Desk Receptionist
03.2023 - Current
Job overview
- Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
- Maintained an organized and clean front office area to create a professional and welcoming environment for visitors and employees.
- Scheduled, coordinated, and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Completed all tasks in compliance with company policies and procedures.
Char 51 Afro-Brazillian Steakhouse
Server
08.2024 - 02.2025
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
Navarre High SchoolNavarre, FL
High School Diploma
05-2025
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Memory retention
- Team training and development
Interests
Timeline
Server
Char 51 Afro-Brazillian Steakhouse
08.2024 - 02.2025
Bartender
Tommys Snoballs
04.2024 - Current
Front Desk Receptionist
The Hideaway Retreat
03.2023 - Current
Navarre High School
High School Diploma
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