Samantha Connelly
Columbia,TN
Summary
Accomplished professional with extensive experience in direct care and customer service, notably at The King’s Daughter School. Excelled in coordinating care and managing transactions, enhancing customer satisfaction and operational efficiency. Skilled in Microsoft applications and direct care staff oversight, demonstrating strong multitasking abilities and a commitment to excellence.
Overview
5
5
years of professional experience
Work History
Direct Care
The King’s Daughter School
09.2023 - 07.2024
- Contributed to interdisciplinary team meetings by providing valuable insights into individual patient needs based on observations made during direct care provision.
- Actively participated in staff meetings and trainings to continually improve knowledge and skills in direct care provision.
- Performed light housekeeping duties after the completion of direct care tasks which contributed towards a hygienic living environment.
- Collaborated closely with other direct care workers in coordinating seamless shift transitions pertaining to ongoing care requirements.
Cashier/Manager
Claires Stores Inc
04.2022 - 05.2022
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Resolved customer complaints quickly to maintain customer satisfaction.
Store Clerk
Walmart
11.2021 - 12.2021
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
Hospitality Worker
Hampton Inn Suites
04.2021 - 11.2021
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
Cashier
Sonic
02.2021 - 04.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Carhop
Sonic
08.2020 - 01.2021
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
Carhop /cashier
Sonic
09.2019 - 02.2020
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
Server
Nolens Bbq
05.2019 - 07.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Santa Fe Unit School
Santa Fe, TN05.2021
Skills
- Direct care staff oversight
- Direct Care Aide
- Coordinating direct care
- Direct care
- Healthcare Privacy Laws
- Microsoft
- outlook
- computer skills
Languages
English
Full Professional
Timeline
Direct Care
The King’s Daughter School
09.2023 - 07.2024
Cashier/Manager
Claires Stores Inc
04.2022 - 05.2022
Store Clerk
Walmart
11.2021 - 12.2021
Hospitality Worker
Hampton Inn Suites
04.2021 - 11.2021
Cashier
Sonic
02.2021 - 04.2021
Carhop
Sonic
08.2020 - 01.2021
Carhop /cashier
Sonic
09.2019 - 02.2020
Server
Nolens Bbq
05.2019 - 07.2019
Santa Fe Unit School
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