Samantha Cox
Fort Bliss,TX
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Premium Food and Beverage Manager
Legend Hospitality
05.2021 - Current
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Coordinated with vendors to secure competitive pricing on ingredients, supplies, and equipment.
- Collaborated with chefs and kitchen staff to ensure high-quality food preparation and timely delivery to customers.
- Developed unique events and special promotions to drive sales.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Managed inventory effectively, reducing waste and optimizing stock levels.
Server
Texas Roadhouse Restaurant
08.2021 - 02.2023
- Processed orders and sent to kitchen employees for preparation.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Substitute Teacher
Monett R-1 School District
08.2012 - 05.2014
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Monitored student progress and provided feedback to students, parents and school administrators.
- Monitored student behavior and administered discipline as needed.
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Education
Associate of Applied Science - General Studies
Crowder College
Neosho, MO07.2012
Skills
- Health Code Compliance
- Event Coordination
- Training and Onboarding
- Operations Oversight
- Profitability Optimization
- Customer Service
- POS Terminal Operation
- Supply Ordering and Management
- Recruitment
Certification
- TABC CERTIFICATION
- ABLE LICENSE
- SERVER TRAINING
Timeline
Server
Texas Roadhouse Restaurant
08.2021 - 02.2023
Premium Food and Beverage Manager
Legend Hospitality
05.2021 - Current
Substitute Teacher
Monett R-1 School District
08.2012 - 05.2014
Associate of Applied Science - General Studies
Crowder College
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