Samantha Cruz

• Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
• Checked identification of guests to verify age requirements for alcohol purchase.
• Prepared cocktails from bar recipes and served wine, draft and bottled beer.

I work at Nassau Coliseum and The UBS Center in different departments. I work Consessions, Premium Bartender, Suite Department Mixology cart Server and Bartender for Catering Department. I’m flexible and can do any position.

• Managed daily operations to ensure smooth restaurant service flow.
• Supervised staff training and development for optimal team performance.
• Coordinated inventory management to maintain stock levels efficiently.
• Implemented customer service standards to enhance guest satisfaction.

• Managed Banquet operations to ensure exceptional guest experiences.
• Resolved customer inquiries and complaints with professionalism and care.
• Supervised front-of-house staff to maintain high service standards.
• I ensured that the events were smooth and successful