Samantha Davila
El Paso,USA
Summary
I am a polite positive individual looking for a better opportunity, I am able to exhibit professional work ethic, great organizational and communication skills, with the ability to work well with others or individually.
Overview
9
9
years of professional experience
Work History
Front Desk Sales Associate
West Texas Driving Academy
El Paso, Texas
02.2024 - Current
- In this current position I am in charge of making sales to teenagers and adults seeking a Texas license.
- Once sold I enroll, document, and file customers personal information safely under lock.
- I go on numerous marketing campaigns to high schools to attract more customers.
- I handle high volume phone calls with different personalities and problem solve any questions by any parent or adult wanting to enroll.
- I over see schedules and adjust as needed.
Guest Service Specialist
Mister Carwash
El Paso, Texas
03.2019 - 02.2024
- With this position I was responsible for pulling up hourly performance reports, recommending packages and memberships to our guests.
- Through a POS system I was also able to look up customers information based on different forms of identification.
- Bring up end of day report with performance and labor percentages.
- Maintained stores appeal for customers point of view.
Customer Care Representative
Mister Carwash
El Paso, Texas
10.2016 - 03.2019
- Delivered outstanding hospitality for the best customer experience.
- I contacted fleet departments for processing payments.
- Processed payments and filled in nightly bank deposit bag.
- Maintained lobby area organized.
Education
El Paso Community College
El Paso, TXDiploma -
Americas High School
El Paso, TX05.2016
Skills
- Organization
- Team Work
- Marketing
- Document Filing
- Active Listening
- Customer Retention
- Computer Skills
- Customer Service
- Phone Etiquette
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Front Desk Sales Associate
West Texas Driving Academy
02.2024 - Current
Guest Service Specialist
Mister Carwash
03.2019 - 02.2024
Customer Care Representative
Mister Carwash
10.2016 - 03.2019
El Paso Community College
Diploma -
Americas High School