Samantha Dehoyos
Las Vegas
Summary
Versatile and dynamic, with a proven track record at Lucille's Smokehouse Bar-B-Que for enhancing customer satisfaction through exceptional service and hospitality expertise. Skilled in cash handling and safe food practices, I excel in fast-paced environments, significantly improving guest experiences. My strong work ethic and ability to foster team collaboration underline my commitment to excellence and efficiency. I work well under pressure.
Overview
17
17
years of professional experience
Work History
Server
Lucille's Smokehouse Bar-B-Que
09.2013 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
Busser
Cheeseburger Las Vegas
05.2012 - 07.2013
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Trained new staff in bussing and cleaning procedures.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Maintained welcoming restaurant atmosphere, contributing to positive customer experiences by keeping dining area neat.
Photographer/Studio Manager
Olan Mills Portrait Studio
07.2008 - 03.2012
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, toned, captioned, and uploaded photographs for publication.
- Took photos from different angles and perspectives to capture perfect images.
- Planned and prepared for on-location and studio shoots.
- Developed strong relationships with clients through clear communication and professionalism.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Trained new photographers in use of camera equipment and editing software.
- Managed team of photographers for special projects.
- Established a positive work environment, fostering collaboration among staff members to improve productivity and creativity.
- Supervised studio staff for timely, accurate and high-quality task completion.
- Managed budgets and financial reports, ensuring fiscal responsibility and profitability.
Education
GED -
Las Vegas High
Las Vegas, NV05-2004
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Customer service
- Safe food handling
- Menu memorization
- Order accuracy
- Suggestive selling
- Wine service
Timeline
Server
Lucille's Smokehouse Bar-B-Que
09.2013 - 01.2025
Busser
Cheeseburger Las Vegas
05.2012 - 07.2013
Photographer/Studio Manager
Olan Mills Portrait Studio
07.2008 - 03.2012
GED -
Las Vegas High
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