Samantha Derr
Nevada,MO
Summary
Adept at driving operational excellence, I spearheaded a team at Green Releaf, enhancing customer satisfaction through expert problem-solving and superior customer service. My innovative strategies in visual merchandising and effective inventory management significantly boosted store performance, showcasing my multitasking prowess and organizational skills.
Overview
3
3
years of professional experience
Work History
Medical Biller
Freeman Health Systems
04.2025 - Current
- Processed and submitted medical claims using industry-standard billing software.
- Reviewed patient accounts to ensure accuracy and compliance with billing regulations.
- Collaborated with healthcare providers to resolve discrepancies and expedite claim approvals.
- Maintained organized records of patient information and billing transactions for audit readiness.
- Analyzed denied claims to identify root causes, implementing corrective actions to improve outcomes.
- Ensured timely follow-up on outstanding claims, reducing payment delays and improving cash flow.
Store Manager
Green Releaf
07.2022 - 11.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Approved regular payroll submissions for employees.
Education
Bachelor Of Applied Science In Information Technology - Computer Science And Programming
Southern New Hampshire University
Hooksett, NHDiploma - undefined
Reeds Spring High School
Reeds Spring, MO05.2018
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Store operations
Timeline
Medical Biller
Freeman Health Systems
04.2025 - Current
Store Manager
Green Releaf
07.2022 - 11.2024
Bachelor Of Applied Science In Information Technology - Computer Science And Programming
Southern New Hampshire University
Diploma - undefined
Reeds Spring High School