Samantha Diaz
Houston,TX
Summary
Professional experience providing management services, including refugee resettlement, immigrant support, and or non-profit operations. Present a positive demeanor to individuals, their families, staff, and supportive services personnel. Advanced knowledge of case management services and community resources; Federal, state, tribal, and territorial disaster assistance programs, housing, utility assistance programs, and disability benefits. Proven expertise in business development encompassing targeting, opportunity qualifications, capture strategies, customer relationships development, and partner organization relations. Strong leadership skills in orchestrating significant capture activities, including team building, with probability assessment, and timely execution of customer engagement plans.
Overview
20
20
years of professional experience
Work History
International Case Manager
CHEROKEE FEDERAL
Houston, TX
08.2023 - Current
- Professional experience providing management services, including refugee resettlement, immigrant support, and or non-profit operations
- Present a positive demeanor to individuals, their families, staff, and supportive services personnel
- Advanced knowledge of case management services and community resources; Federal, state, tribal, and territorial disaster assistance programs, housing, utility assistance programs, and disability benefits
- Proven expertise in business development encompassing targeting, opportunity qualifications, capture strategies, customer relationships development, and partner organization relations
- Strong leadership skills in orchestrating significant capture activities, including team building, with probability assessment, and timely execution of customer engagement plans
Category Manager
FIESTA (CHEDRAUI)
Houston, TX
01.2021 - 01.2023
- Successfully managed department finances
- Implemented new sales strategies resulting in increased sales and customer satisfaction
- Improved supply chain through an automated forecasting system
- Managed marketing budgets to maximize ROI and exceed sales targets
- Made informed decisions on purchases and vendors
- Simplified item descriptions in the catalog
- Collaborated with store staff to manage inventory and pricing
- Expanded product range and created/maintained categories P&L
- Handled purchase orders, promotional activities, and annual contracts with skill and expertise
International Business Development Manager
Angels nest
London
01.2012 - 12.2021
- Vision and goals, complementary strengths, resources sharing, risk and cost-sharing, open communication and trust, long-term commitment, win-win approach
- Developed and implemented major gifts fundraising strategies resulting in $10 million in funds raised annually
- Excellent International networking
- Cultivated relationships with major donors, resulting in significant contributions to the organization
- Collaborated with board members and senior leadership to identify funding priorities and develop fundraising plans
- Oversaw donor stewardship efforts, ensuring donors felt appreciated and engaged with the organization
Director-commercial Sales
BAGUETTE LLC
Houston, TX
01.2005 - 12.2013
- Company Overview: AMERICAN COMPANY DEDICATED TO THE EXPORTATION OF ORGANIC HISPANIC PRODUCTS
- AMERICAN COMPANY DEDICATED TO THE EXPORTATION OF ORGANIC HISPANIC PRODUCTS
Business Development
ALTA FINANCIAL
Houston, TX
01.2010 - 12.2012
- Cultivated and managed a portfolio of major donors, resulting in significant contributions to the organization
- Developed and implemented fundraising plans for major donors, including solicitation strategies and stewardship plans
- Coordinated major gifts events, including cultivation events and stewardship events
Education
MBA - Business Administration
UNUM UNIVERSITY
Ciudad de México, CDMX01.1991
Bachelor's degree - International Relations
UNUM
01.1990
Skills
- Donor stewardship
- Proposal writing and grants management
- Outlook
- Office
- Nielsen
- Relationship-building and donor cultivation
- Team leadership and supervision
- Fundraising strategy development and implementation
- Event planning and management
- Category Management
- Portfolio Management
- Strategic Planning
- Product Development
- Research
- Case Management
- Business Development
- Microsoft Excel
- Microsoft Office
- Microsoft Powerpoint
- Grant writing
- Management
- Organizational skills
- Fundraising
- Microsoft Word
- Marketing
Timeline
International Case Manager
CHEROKEE FEDERAL
08.2023 - Current
Category Manager
FIESTA (CHEDRAUI)
01.2021 - 01.2023
International Business Development Manager
Angels nest
01.2012 - 12.2021
Business Development
ALTA FINANCIAL
01.2010 - 12.2012
Director-commercial Sales
BAGUETTE LLC
01.2005 - 12.2013
MBA - Business Administration
UNUM UNIVERSITY
Bachelor's degree - International Relations
UNUM
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