Samantha Diaz
San Antonio,TX
Summary
Early-career professional with experience in retail stocking and restaurant service. Skilled in communication, teamwork, and task coordination during high-volume shifts. Provides guest support and maintains clean, organized work areas.
Overview
3
3
years of professional experience
Work History
Host
Saritas
San Antonio, Texas
04.2026 - 07.2026
- Created a welcoming environment for guests arriving at Sarita's front entrance.
- Greeted guests and gathered information to seat groups or place on the waitlist.
- Guided guests to tables and shared menus to enhance dining experience.
- Delivered excellent customer service by proactively anticipating guest needs.
- Maintained an organized host station and dining area to ensure smooth service flow.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Answered phone calls and assisted with guest questions.
- Coordinated incoming calls during busy shifts to ensure timely guest support.
- Secured reservations through phone calls and in-person requests to optimize seating arrangements.
Retail Stock Associate
Burlington
San Antonio, Texas
12.2025 - 05.2026
- Assisted customers with locating sizes, colors, and merchandise
- Provided excellent customer service in a friendly, courteous manner.
- Replenished sales floor with folded and hung apparel to ensure product availability
- Restocked shelves and rotated stock to maintain optimal inventory levels.
- Organized racks, shelves, and bins for a visually appealing and orderly store presentation
- Ensured merchandise was clearly priced by placing price labels and clearance markers
- Recovered fitting rooms and sales areas to support daily store readiness
Crew Member
Wendys
San Antonio, Texas
10.2023 - 10.2024
- Operated drive-thru headset and entered orders into a point-of-sale system.
- Handled cash, card payments, and register balancing for customer transactions.
- Delivered meals promptly to enhance customer satisfaction. for positive guest experiences.
- Provided friendly customer service to foster a welcoming dining environment.
- Assembled menu items to match order specifications and presentation guidelines.
- Restocked supplies and condiments to ensure smooth operations during peak hours.
- Cleaned dining areas, kitchen surfaces, and equipment during busy shifts.
- Supported team members with fast-paced service and daily restaurant operations.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Education
High School Diploma -
John F Kennedy
San Antonio, TX05-2025
Some College (No Degree) - Private Investigator
St. Philip's College
San Antonio, TX10-2026
Skills
- Reservation management
- Reservation coordination
- Task coordination
- Customer service excellence
- Guest engagement
- Time management
- Prioritization strategies
- Attention to detail
- Sales support
Timeline
Host
Saritas
04.2026 - 07.2026
Retail Stock Associate
Burlington
12.2025 - 05.2026
Crew Member
Wendys
10.2023 - 10.2024
High School Diploma -
John F Kennedy
Some College (No Degree) - Private Investigator
St. Philip's College