Summary
Overview
Work History
Education
Skills
References
Volunteer Experience
Timeline
Generic

Samantha Dinsdale

Dallas,TX

Summary

Strategic Business Operations professional with a passion for optimizing processes and driving growth. Results-oriented professional with 10 years of experience leading cross-functional teams to deliver successful products and projects. Proven ability to analyze complex business problems, identify opportunities for improvement, and implement data-driven solutions. Skilled in Agile methodologies, project management, stakeholder collaboration, and change management. Passionate about driving innovation and achieving organizational goals.

Overview

11
11
years of professional experience

Work History

Insurance Agent & Product Owner

INSURANCE PROFESSIONALS OF ARIZONA
03.2020 - Current
  • User Story Creation: Developed detailed user stories and acceptance criteria to guide development teams, ensuring alignment with product vision through 2-week sprints
  • Product Strategy & Planning: Foresaw and addressed key operational inefficiencies, working closely with Senior Management to adopt & implement digital solutions, and integrating SOPs into operations to improve customer data management procedures
  • Regulatory Compliance: Conducted thorough reviews of client information and materials ensuring all submissions are timely & accurate, utilized attention to detail to identify & resolve key discrepancies, improving overall quality of client communications
  • Operational Enhancement & Communication: Implemented business controls to streamline operations and improve office communication, establishing clear procedures & guidelines resulting in more organized and efficient workplace


Key Achievements:

  • Contributed in increasing 35% in sales for by developing and execution of comprehensive marketing campaigns
  • Delivered 100% accurate reporting on compliance with the procurement of documents across all business functions

Business Operations

NOTHING BUT CLASS CO.
05.2017 - 02.2020
  • Product Development: Built and maintained a strong brand presence, focusing on product quality, customer service, and industry reputation
  • Vendor Coordination & Risk Mitigation: Fostered a collaborative environment as the primary operations liaison, providing clear direction with an SOP to a 10-member team and proactively mitigating risks to ensure timely and cost-effective completion of distribution tasks through ClickUp
  • Strategic Business Advisor: Provided data-driven insights and market analysis to the CEO, recommending strategic partnerships and growth initiatives that resulted in a 25% increase in sales revenue and enhanced market presence
  • Inventory Management: Implemented inventory control systems to track product quantities, manage stock levels, and minimize waste
  • This included safe and secure storage of product to prevent loss or contamination


Key Achievements:

  • Contributed in increasing 75% in productivity for by developing and execution of comprehensive CRM platform databases

Commercial Real Estate Acquisition/Business Development

GenX ASSOCIATES / SGC
03.2014 - 01.2017
  • Due Diligence & Partnership Evaluation: Conducted comprehensive reviews of Letters of Intent (LOI) from potential partners, identifying critical areas for consideration and providing strategic recommendations to inform executive decision-making
  • Market Research & Growth Strategy: Led in-depth market research initiatives to identify prime locations for business expansion, analyzing demographic data, consumer trends, and real estate market dynamics to pinpoint high-growth potential areas
  • Agile Project Management & Data Visualization: Leveraged Monday.com to create dynamic project boards, facilitating agile workflows and providing real-time visibility into production data for enhanced decision-making

Key Achievements:

  • Led business development for company's restaurant sector, successfully securing 12 property lease deals with Macherich
  • Contributed to 75% increase in acquisition productivity by leveraging innovative solutions
  • Reduced risks associated with lending decisions by conducting comprehensive credit analysis on prospective borrowers.

Education

Bachelor of Science - Entrepreneurship

W. P. Carey School of Business, Arizona State University
Tempe, AZ
12.2022

Associate of Science - Entrepreneurship

Mesa Community College
Mesa, AZ
05.2020

Skills

  • Product Strategy
  • Project Management Tools
  • Market Research & Analysis
  • Client Relationship Building
  • Business Development
  • Financial Management
  • Data Analysis & Reporting
  • Agile Methodologies
  • Stakeholder Management
  • Release planning
  • Roadmap development
  • Project Management
  • Project Scheduling

References

Available Upon Request

Volunteer Experience

  • Provisional Member of the Junior League of Phoenix
  • Halo Animal Rescue
  • Feed My Starving Children

Timeline

Insurance Agent & Product Owner

INSURANCE PROFESSIONALS OF ARIZONA
03.2020 - Current

Business Operations

NOTHING BUT CLASS CO.
05.2017 - 02.2020

Commercial Real Estate Acquisition/Business Development

GenX ASSOCIATES / SGC
03.2014 - 01.2017

Bachelor of Science - Entrepreneurship

W. P. Carey School of Business, Arizona State University

Associate of Science - Entrepreneurship

Mesa Community College
Samantha Dinsdale