Samantha Dior
Salt Lake City
Summary
Detail-oriented professional with 6+ years in retail, food service, recreation, and warehouse operations. Trained new employees, enforced safety protocols, and addressed guest needs in fast-paced settings. Skilled in POS systems, cash handling, inventory management, and merchandising, ensuring accuracy and efficiency. Committed to fostering a positive customer experience and supporting effective day-to-day operations.
Overview
7
7
years of professional experience
Work History
Delivery Driver, Shipping
Federal Express
West Valley City
10.2025 - Current
- Delivered goods punctually to enhance customer satisfaction.
- Addressed customer service requests promptly to maintain service quality.
- Resolved issues with knowledgeable service, fostering high customer satisfaction.
- Provided exceptional customer service during all customer interactions.
Product Flow Specialists, Warehouse Lead
Best Buy
Salt Lake City
11.2021 - 11.2025
- Checked incoming shipments for accuracy regarding item quantities and condition.
- Assisted in training new staff on receiving processes and safety protocols to ensure compliance and efficiency.
- Coordinated weekly merchandising displays, collaborating with multiple departments to optimize product presentation.
- Acknowledged for consistently meeting team goals and supporting colleagues.
- Provided customer service support, addressing questions and concerns to enhance customer satisfaction.
Shift Leader, Keyholder
Kentucky Fried Chicken
West Valley City
09.2020 - 01.2022
- Trained new employees on store functions while managing opening and closing duties, fostering team readiness.
- Executed cash transactions and maintained point-of-sale systems, ensuring accuracy and efficiency.
- Provided prompt, friendly service in fast-paced environment, enhancing customer satisfaction.
- Maintained high standards of food safety to protect customer health. and operational standards consistently.
Head Lifeguard, Front Desk
Parks and Recreation Department
Salt Lake City
04.2019 - 09.2020
- Promoted to head lifeguard in recognition of exemplary performance and leadership.
- Conducted pool safety inspections and performed chemical water testing to ensure compliance with health standards.
- Trained new staff members on safety protocols and operational procedures.
- Organized and led swimming lessons for children, prioritizing safety regulations.
- Welcomed guests, processed admissions, and responded to inquiries to enhance visitor experience.
Education
High School Diploma -
Granger High School
West Valley City, UT05-2019
Skills
- Cash transaction processing
- Route optimization
- Customer support
- Client relationship development
- Effective time management
- Collaborative teamwork
- Adaptability to change
- Analytical problem solving
- Strong communication skills
Timeline
Delivery Driver, Shipping
Federal Express
10.2025 - Current
Product Flow Specialists, Warehouse Lead
Best Buy
11.2021 - 11.2025
Shift Leader, Keyholder
Kentucky Fried Chicken
09.2020 - 01.2022
Head Lifeguard, Front Desk
Parks and Recreation Department
04.2019 - 09.2020
High School Diploma -
Granger High School