Samantha Dominguez
Midland,NC
Summary
Professional with comprehensive experience in billing management and team leadership, adept at streamlining processes and ensuring accuracy. Strong focus on collaboration, driving results, and adapting to changing needs. Skilled in conflict resolution and mentoring team members. Known for reliability, effective communication, and strategic problem-solving.
Overview
13
13
years of professional experience
Work History
Billing Team Lead
Center for Emotional Health
10.2018 - 07.2025
- Assisting with claim filling and superbills
- Calling on insurance companies to verify benefits and claims.
- Calling on authorizations for patients insurance
- Identified areas for process improvement within the billing department, implementing changes.
- Provided training and mentorship to new hires, facilitating their integration into the billing team
- Collaborated with cross-functional teams to resolve billing issues and discrepancies
- Managed the daily operations of the billing office, overseeing a team of 5+ employees
- Worked in Tebra system on patient balances
Cashier/Customer Service
troutmans bbq
02.2017 - 09.2018
- Taking to go orders, answering the phone, and handling money exchange and giving customers correct change back. I counted down the drawer at the end of the shift.
Claims Representative
Center for Emotional Health
02.2015 - 02.2017
- My jobs is to call insurance companies and receive patients benefits along with checking Medicaid and re-verifying benefits and accumulations. We then insert them into patients charts. I also multitask by working on the schedule and inserting copayments for patients upcoming appointments.
Cashier/Customer Service
troutmans bbq
05.2012 - 01.2015
- Taking to go orders, answering the phone, and handling money exchange and giving customers correct change back. I counted down the drawer at the end of the shift.
Education
High school or equivalent - undefined
Central Cabarrus High School
Concord, NC06.2012
Skills
- Teamwork
- Benefit verification (8 years)
- Time management
- Customer Service Skills (10 years)
- Supervising experience
- Organizational skills
- Problem-solving
- Medical Billing (8 years)
- Claims (8 years)
Timeline
Billing Team Lead
Center for Emotional Health
10.2018 - 07.2025
Cashier/Customer Service
troutmans bbq
02.2017 - 09.2018
Claims Representative
Center for Emotional Health
02.2015 - 02.2017
Cashier/Customer Service
troutmans bbq
05.2012 - 01.2015
High school or equivalent - undefined
Central Cabarrus High School
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