Samantha Dudgeon
Portland,OR
Summary
Skilled Beauty Advisor enthusiastic about helping customers feel beautiful and confident. Active listener uncovers customer desires and recommends appropriate solutions. Excellent communicator and problem solver.
Overview
3
3
years of professional experience
Work History
Beauty Advisor
Ulta Beauty Inc.
Portland, OR
01.2023 - Current
- Provided customers with product advice and recommendations based on their individual needs.
- Assisted in the development of new beauty products and services.
- Demonstrated how to apply makeup, including eyeshadow, eyeliner, mascara, blush and lipstick.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Greeted customers upon entering store or salon and established friendly relationships with them.
- Maintained an up-to-date knowledge of all beauty products available for sale.
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
- Attended product training sessions to stay updated on new products and trends in the industry.
- Developed detailed plans of action for each task, including necessary materials and estimated timelines.
- Utilized problem-solving skills to assess situations quickly and efficiently in order to complete tasks within the given timeframe.
Brand Ambassador
Forever 21
Portland , OR
12.2021 - 11.2024
- Provided customers with product information and resolved their issues in a timely manner.
- Handled cash transactions accurately according to established policies and procedures.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
High School Diploma -
Centennial High School
Gresham, OR06-2024
Skills
- Products knowledge
- Customer Service
- Cosmetics and Facial Care Services
- Inventory Control
- Relationship Building
Timeline
Beauty Advisor
Ulta Beauty Inc.
01.2023 - Current
Brand Ambassador
Forever 21
12.2021 - 11.2024
High School Diploma -
Centennial High School
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