Overview
Work History
Education
Skills
Activities
Timeline
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Samantha Durand

Boston,MA

Overview

5
5
years of professional experience

Work History

Full Time Team Lead Manager

Crocs
07.2020 - Current
  • Improved team productivity by implementing efficient project management strategies
  • Enhanced overall team performance by providing coaching, feedback, and skill development opportunities.
  • Maintaining strong collaboration among team members.
  • Increased customer satisfaction by ensuring timely completion of projects
  • Coached team members in techniques to complete job tasks.
  • Worked with team to identify areas of improvement and solutions based on findings.
  • Promoted a positive work environment with teamwork, open communication, and employee recognition initiatives.
  • Became the Visual Team Lead that would maintain marketing and displays accurately and attractively

Sales Associate

Zumiez
12.2018 - 06.2020
  • Increased sales revenue by recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Achieved monthly sales targets by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

Bachelor of Science - Marketing

Suffolk University
Boston, MA
05.2025

High School Diploma -

Woonsocket High School
Woonsocket, RI
06.2021

Skills

  • Organizational skills
  • Analytical Thinking
  • Teamwork and Collaboration
  • Market research
  • Time management
  • Training and development
  • Team leadership
  • Adaptability
  • Retail Software
  • Microsoft Office

Activities

Martial Arts: 2008 - 2015

Timeline

Full Time Team Lead Manager

Crocs
07.2020 - Current

Sales Associate

Zumiez
12.2018 - 06.2020

Bachelor of Science - Marketing

Suffolk University

High School Diploma -

Woonsocket High School

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Samantha Durand