Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Easterling

Oxford,ME

Summary

Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking while assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

13
13
years of professional experience

Work History

Cage Cashier

Oxford Casino
Oxford, ME
03.2024 - Current
  • Verified customer identification to ensure compliance with gaming regulations.
  • Processed payments for chips, tokens, and cash transactions.
  • Maintained accurate records of cage transactions and balances.
  • Greeted customers and answered inquiries regarding services.
  • Performed daily balancing activities including count-downs, verifications, and reconciliations.

Cashier

Family Dollar
Poland, ME, ME
01.2023 - 03.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.

Waitress

Eggceptional
Mechanic Falls, ME
04.2013 - 05.2020
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.

Ticket Seller

Oxford Plains Speedway
Oxford, ME
05.2015 - 09.2015
  • Used computerized ticketing systems to process ticket orders accurately and securely.
  • Answered customer inquiries regarding ticket availability, pricing and event information.
  • Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
  • Utilized customer service skills to resolve customer complaints and provide timely and accurate information.

Crew Member

Burger King
Auburn, ME
01.2012 - 03.2012
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.

Education

High School Diploma -

Poland Regional High School
Poland, ME
06.2011

Skills

  • Ticket Sales
  • Product Knowledge
  • Money Handling
  • Cash Drawer Management
  • Cash Management
  • Cash Register Systems
  • POS Systems Operations
  • Refunds and Exchanges
  • Customer Service

Timeline

Cage Cashier

Oxford Casino
03.2024 - Current

Cashier

Family Dollar
01.2023 - 03.2024

Ticket Seller

Oxford Plains Speedway
05.2015 - 09.2015

Waitress

Eggceptional
04.2013 - 05.2020

Crew Member

Burger King
01.2012 - 03.2012

High School Diploma -

Poland Regional High School

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Samantha Easterling