SAMANTHA EDGREN
San Jose,CA
Summary
Detail-oriented administrative professional accustomed to handling routine needs and special projects. Monitors and records expenditures, schedules appointments and proofreads documents prior to finalization. Hardworking and punctual individual familiar with administrative bookkeeping software and accounting procedures.
Professional and knowledgeable senior receptionist versed in administrative support and customer service. Offering 5+years of experience managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills.
Overview
16
16
years of professional experience
Work History
Receptionist Administrator
Private Family Office
Palo Alto, CA
03.2025 - Current
- Managed scheduling and calendar coordination for family office executives
- Implemented process improvements that enhanced office operational efficiency
- Oversaw daily office operations, ensuring compliance with confidentiality protocols
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Organized events and meetings, ensuring all logistical details were handled efficiently
- Maintained comprehensive filing systems for sensitive documents and correspondence
ADMINISTRATIVE ASSISTANT
Realty ONE Group
Campbell, CA
08.2024 - Current
- Prioritized incoming emails and phone calls to ensure timely responses from appropriate personnel.
- Streamlined ordering, dispensing, and organization of office supplies to enhance team efficiency.
- Liaised between departments to facilitate smooth communication.
- Developed and implemented email management system, improving inbox organization and response times.
- Implemented new email management system to reduce inbox clutter.
- Coordinated communication between departments to ensure information flow and collaboration.
- Ordered, dispensed, and organized office supplies for team use.
SERVER/BARTENDER
Water Tower Kitchen
12.2018 - Current
- Advanced to lead bartender position
- Demonstrated genuine hospitality while greeting and establishing rapport with guests
- Upsold alcoholic beverages, appetizers, entrées, and desserts to enhance guest experience and increase sales
- Welcomed guests upon arrival in a timely and professional manner
- Served multiple customers efficiently at bar and dining room to maintain smooth operations
- Verified that guests at the bar were of legal age
- Ensured liquor was secured at the end of shifts
- Operated POS terminals to input orders, split bills and calculate totals
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers
PROJECT MANAGER
Facilitron, Inc.
Los Gatos, CA
08.2016 - 01.2018
- Company Overview: Facilitron, Inc
- - Los Gatos, CA
- Promoted from Account Manager to Project Manager
- Ensured project quality through hands-on management and proactive involvement in all phases
- Conducted meetings with clients to determine project intent, requirements and budgets
- Oversaw up to four projects at a time without sacrificing standards
- Defined clear targets and objectives and communicated them to other team members
- Maintained schedules to ensure that key milestones were being met at every phase
- Developed and implemented project plans with clear timelines, assigned tasks to teams, and managed workflow throughout construction
- Developed solutions to project risks and issues, meeting quality and timeline goals and objectives
- Facilitated continuous improvement of project delivery processes by exercising strong leadership and fostering team collaboration
BARTENDER
Rookies Sports Lodge
San Jose, CA
03.2014 - 07.2016
- Company Overview: Rookies Sports Lodge - San Jose, CA
- Ensured compliance with health codes, sanitation requirements, and license regulations to maintain operational standards
- Notified management of ordering needs (liquor, beer, wine, paper goods, etc.)
- Communicated ordering needs for liquor, beer, wine, and paper goods to support inventory management
- Maintained strict cash handling procedures to ensure accuracy and security of transactions
SALES REPRESENTATIVE
Best Buy
San Luis Obispo, CA
11.2010 - 06.2013
- Company Overview: Best Buy - San Luis Obispo, CA
- Elevated to Mobile Sales Lead role
- Prepared sales contracts to ensure accurate terms and customer understanding
- Cross-sold complementary products and services to customers
- Fostered relationships with customers to expand customer base and retain business
- Trained and mentored new sales representatives
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service
- Collected and processed payments
- Fostered relationships with customers, expanding customer base and enhancing retention
- Identified customer needs to deliver tailored product solutions and promotions, aligning with target budgets
Education
Associate of Arts - Early Childhood Development
West Valley College
Saratoga, CAHigh School Diploma - undefined
Santa Teresa High School
San Jose, CASkills
- Calendar management
- Meeting Coordination
- Front Desk Operations
- Phone System Management
- Electronic Filing
- Database Management
- Spreadsheet management
- Inventory Coordination
- Timeline management
- Project development
- Problem solving
- Relationship management
Interests
Book Club, Hiking, Cooking, Quality time with friends and family
Timeline
Receptionist Administrator
Private Family Office
03.2025 - Current
ADMINISTRATIVE ASSISTANT
Realty ONE Group
08.2024 - Current
SERVER/BARTENDER
Water Tower Kitchen
12.2018 - Current
PROJECT MANAGER
Facilitron, Inc.
08.2016 - 01.2018
BARTENDER
Rookies Sports Lodge
03.2014 - 07.2016
SALES REPRESENTATIVE
Best Buy
11.2010 - 06.2013
High School Diploma - undefined
Santa Teresa High School
Associate of Arts - Early Childhood Development
West Valley College