Overview
Work History
Education
Skills
Timeline
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Samantha Edmondson

Grand Ledge,MI

Overview

4
4
years of professional experience

Work History

Member Service Representative

Bjs Wholesales Club
Lansing, Michigan
03.2026 - Current
  • Processed membership sign-ups, upgrades, and cancellations using club systems.
  • Assisted members with account questions, renewals, and club service needs.
  • Resolved billing concerns and payment issues with clear, courteous communication.
  • Managed customer conflicts and challenging situations by staying calm and accessing internal knowledgebases to develop strategic solutions.
  • Handled returns, exchanges, and merchandise inquiries at service desk.

Cashier

Lps party store
Swartz Creek, Michigan
05.2025 - 03.2026
  • Processed cash, card, and mobile payments
  • Assisted customers with product selection, pricing, and checkout questions.
  • Verified customer age for alcohol sales under store and legal requirements.
  • Stocked liquor shelves, coolers, and display areas in retail store setting.

Housekeeping/Dietary Aide

The Willows Assisted Living and Memory Care
East Lansing, Michigan
09.2024 - 05.2025
  • Prepared resident meals following assisted living and memory care dietary instructions.
  • Served meals in dining room with warm, respectful resident support.
  • Delivered special diets and texture-modified foods safely and accurately.
  • Restocked pantry items, meal supplies, and dining room essentials.
  • Cleaned patient rooms, restrooms, and common areas throughout facility.
  • Assisted staff with room turnovers and routine housekeeping requests.

Cook

Regency at Lansing West
Lansing, MI
03.2023 - 09.2024
  • Cooked breakfast, lunch, and dinner items using safe kitchen procedures.
  • Prepared daily meals for senior living residents following Regency at Lansing West menu plans.
  • Assembled special diet plates for residents with dietary restrictions and texture needs.
  • Monitored food temperatures and storage areas to maintain kitchen safety standards.
  • Followed recipes to portion ingredients and prepare consistent menu items.

Education

Waverly Senior High School
Lansing, MI

Skills

  • Membership systems
  • Service desk operations
  • POS processing
  • Meal service
  • Meal production
  • Dietary meal preparation
  • Food safety management
  • Ingredient portioning
  • Menu development

Timeline

Member Service Representative

Bjs Wholesales Club
03.2026 - Current

Cashier

Lps party store
05.2025 - 03.2026

Housekeeping/Dietary Aide

The Willows Assisted Living and Memory Care
09.2024 - 05.2025

Cook

Regency at Lansing West
03.2023 - 09.2024

Waverly Senior High School
Samantha Edmondson