Samantha Finerty
Gladstone
Summary
Proven leader with a track record of enhancing team efficiency and productivity at Costco. Skilled in staff management and complex problem-solving, consistently achieving goals through training and employee motivation. Excelled in fostering a positive work environment and streamlining processes, significantly improving customer satisfaction and operational outcomes.
Overview
19
19
years of professional experience
Work History
Supervisor
Costco
11.2015 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
Assistant Manager
Papa Murphy's
11.2005 - 11.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Teller
U.S. Bank
03.2010 - 08.2012
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
Education
Portland State University
Portland, ORHigh School Diploma -
Milwaukie High School
Milwaukie, OR06.2006
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Complex Problem-Solving
- Processes and procedures
Timeline
Supervisor
Costco
11.2015 - Current
Teller
U.S. Bank
03.2010 - 08.2012
Assistant Manager
Papa Murphy's
11.2005 - 11.2015
Portland State University
High School Diploma -
Milwaukie High School
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