Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Fleckenstein

Lake Geneva ,WI

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

11
11
years of professional experience

Work History

Counselor

Gateway Foundation Rehab Centers
Lake Villa, IL
05.2023 - Current
  • Supported and counseled clients with drug and alcohol addiction.
  • Provided crisis intervention services when needed.
  • Educated patients on detox and withdrawal, medications, addiction, recovery, coping skills, and community resources.
  • Created educational materials regarding substance abuse awareness.
  • Assisted clients in developing strategies to reduce or eliminate substance use behaviors.

Lead Teacher

TLC Learning Curve
Delavan , WI
04.2021 - Current
  • Organized activities to promote physical, mental and social development of each child.
  • Maintained secure and disciplined classroom to provide positive learning environment.
  • Selected optimal curricula and planned daily lessons to meet needs of children with various developmental levels.
  • Worked with students one-on-one to boost skills in weak areas and grasp new concepts.
  • Liaised between parents and administrative staff to clarify classroom and student objectives.
  • Involved parents in student learning to increase family interaction and student support.

Manager

Dairy Queen Grill & Chill
Delavan , WI
07.2014 - 04.2021
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Upheld company's high standards for business via leading by example and encouraging all team members to adhere to corporate policies.
  • Employed active listening and communication to remedy employee conflicts.

Education

Master of Science - Psychology

Capella University
Minneapolis, MN
01-2023

Bachelor of Science - Behavioral Science

Bellevue University
Bellevue, NE
02.2022

Associate of Arts - Criminal Justice

Gateway Technical College
Elkhorn, WI
05.2019

Master of Science - Social Work

Arkansas State University
Jonesboro, AR

Skills

  • Department leadership
  • Staff development
  • Childcare requirements
  • Group facilitation
  • Safe learning environment
  • Issue and conflict resolution
  • Relationship building
  • Friendly, positive attitude
  • Problem resolution
  • Teambuilding

Timeline

Counselor

Gateway Foundation Rehab Centers
05.2023 - Current

Lead Teacher

TLC Learning Curve
04.2021 - Current

Manager

Dairy Queen Grill & Chill
07.2014 - 04.2021

Bachelor of Science - Behavioral Science

Bellevue University

Associate of Arts - Criminal Justice

Gateway Technical College

Master of Science - Psychology

Capella University

Master of Science - Social Work

Arkansas State University

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Samantha Fleckenstein