Samantha Flores
Panorama City,CA
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
5
5
years of professional experience
Work History
Sales Associate
Crocs Inc
Glendale, California
10.2023 - 05.2024
- Maintained cleanliness of store environment including floors, windows, displays.
- Attended weekly team meetings to review performance goals and objectives.
- Assisted customers with product selection, sizing and styling.
- Organized stockroom shelves according to size, color or style.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Greeted customers and provided exceptional customer service.
- Developed trusting relationships with customers by making personal connections.
- Engaged customers in friendly, professional dialogue to determine needs.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Answered incoming telephone calls to provide store, products and services information.
Receptionist
Pump It Up
Panorama City, CA
09.2022 - 02.2023
- Verified visitors' identification cards before allowing access to the building.
- Coordinated with vendors for repairs and maintenance of office equipment
- Scheduled appointments for clients, customers, and other visitors.
- Greeted visitors and provided them with assistance.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
Retail Sales Associate Cashier
Fashion Nova
Panorama City, CA
05.2021 - 12.2021
- Resolved customer complaints or referred them to management for resolution.
- Organized merchandise in the store for easy access by customers.
- Participated in periodic inventory counts as assigned by management.
- Performed general housekeeping duties such as sweeping floors, dusting shelves.
- Assisted customers in locating items within the store.
- Answered phone calls promptly with a professional demeanor.
Sales Associate
Old Navy
Panorama City, CA
10.2019 - 04.2020
- Maintained cleanliness of store environment including floors, windows, displays.
- Attended weekly team meetings to review performance goals and objectives.
- Processed transactions using a point-of-sale system.
- Assisted customers with product selection, sizing and styling.
- Organized stockroom shelves according to size, color or style.
- Greeted customers and provided exceptional customer service.
Education
High School Diploma -
Panorama High School
Panorama City, CA06-2021
Skills
- Product Sales
- Payment Processing
- Order Processing
- Customer Needs Assessment
- Display Setup
- Self-Checkout Assistance
- Customer Service
Timeline
Sales Associate
Crocs Inc
10.2023 - 05.2024
Receptionist
Pump It Up
09.2022 - 02.2023
Retail Sales Associate Cashier
Fashion Nova
05.2021 - 12.2021
Sales Associate
Old Navy
10.2019 - 04.2020
High School Diploma -
Panorama High School