A reliable and efficient skilled server with strong customer service and interpersonal skills. A motivated individual with an upbeat personality, eager to ensure customer satisfaction. Skilled in resolving issues in a timely manner, maintaining a positive attitude in stressful situations, and attending to customer's needs. Experienced and trained in Food Handling/ Food Safety protocols and preparations.
I perform strong multitasking skills, through managing multiple tables at the time same time without affecting the customers quality of service. I serve food and beverages with careful attention to detail to suite all customers needs. As well as ensures each customer expresses their dietary/allergy related restrictions or preferences. While maintaining a clean and organized workspace meeting all cleaning and sanitization protocols. Managed cash handling duties during high volume shifts and special events responsibly, ensuring accurate accounting at the end of each shift. Upsold menu items and promoted Specials to customers to increase sale revenues and maximizing profits.
Provided support to multiple stations within the kitchen when needed, demonstrating flexibility and teamwork among colleagues. Contributed to a positive, collaborative team environment to efficiently plate and prepare food for delivery in a timely manor. Collaborated with coworkers to ensure timely delivery of orders, reducing wait times and increasing customers satisfication. Bussed and reset tables to keep dining room and work space clean and organized. Assisted in training new hires throughout various positions and guided trainees through working through high volume work environments, how to incorporate time management, the standards required within the job, and how to form positive relationships with customers and other employees in different departments.
Customer Service
Teamwork and Collaboration
Hardworking
Critical Thinking
Maintaining Tables
Table Bussing/ Cleanliness
Communication skills
Detail oriented
Food and Beverage Preparation
Time management
Conflict Resolution
Gradually progressed from my starting position at Red Robin within 4 months of working there. I moved up from a busser to an Expo/To-Go Specialist and once I turned 18 years old was promoted to my current position: Server
Nominated Employee Year for Red Robin-Leigh Valley Restaurant Group in 2021 and 2022.