Samantha Gamez
Chicago,IL
Summary
Dedicated to minimizing loss from employee and customer activities by applying strong skills in observation and investigations. Skilled in dealing with physical confrontations.
Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Asset Protection Customer Host
Walmart
Hammond, Indiana
07.2020 - Current
- Greeted customers upon entry and provided assistance with any inquiries or concerns.
- Monitored customer activity to detect potential theft or shoplifting.
- Identified suspicious behavior, including loitering, unauthorized returns, and attempted fraud.
- Reported all suspicious activities to store management immediately.
- Identified potential shoplifters and alerted management.
- Investigated incidents of suspected theft or fraud, compiling evidence for further action.
- Responded to customer complaints or concerns in a professional manner while remaining calm under pressure.
Cashier
Walmart
Hammond, Indiana
01.2020 - 07.2020
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
Education
Associate of General Studies - General Studies
Olive Harvey Colleg
Chicago, IL12-2024
Skills
- Investigative skills
- Cash handling experience
- Organized and detail-oriented
- Discretion and Confidentiality
- Loss prevention experience
- Customer Support
- Credit card & check fraud
- Incident Reporting
- Inventory Management
- Loss prevention strategies
Timeline
Asset Protection Customer Host
Walmart
07.2020 - Current
Cashier
Walmart
01.2020 - 07.2020
Associate of General Studies - General Studies
Olive Harvey Colleg