Hi, I’m
Samantha Germosen
Coppell
Summary
Dynamic Seller Operations Associate with a proven track record at Vivid Seats, excelling in customer engagement and inventory management. Skilled in optimizing processes and fostering vendor relationships, I drive project success and enhance supply chain reliability. Adept at multitasking, I consistently improve operational efficiency while delivering exceptional service.
Experienced with customer relationship management, consistently exceeding sales targets. Utilizes negotiation and communication skills to identify and meet client needs. Track record of fostering strong client relationships and driving revenue growth.
Overview
9
years of professional experience
Work History
Vivid Seats
Seller Operations Associate
01.2024 - Current
Job overview
- Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
- Collaborated with cross-functional teams to achieve project goals and meet deadlines.
- Cultivated positive relationships with vendors to secure favorable terms and improve supply chain reliability.
Starbucks
Shift Supervisor
01.2019 - 01.2024
Job overview
- Trained new employees and delegated daily tasks and responsibilities.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Continuously improved workplace processes and procedures, identifying areas for optimization and leading initiatives to implement necessary changes.
Ulta
Retail Sales Associate
03.2023 - 07.2023
Job overview
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Starbucks
Barista
01.2016 - 08.2018
Job overview
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Education
Whitehouse High SchoolWhitehouse, TX
High School Diploma
06-2018
University Overview
- 3.5 GPA
Skills
- Customer engagement
- Marketing strategies
- Inventory management
- Sales techniques
- Upselling
- Multitasking
Languages
Spanish
Limited Working
Timeline
Seller Operations Associate
Vivid Seats
01.2024 - Current
Retail Sales Associate
Ulta
03.2023 - 07.2023
Shift Supervisor
Starbucks
01.2019 - 01.2024
Barista
Starbucks
01.2016 - 08.2018
Whitehouse High School
High School Diploma
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