Organized professional with superior work ethic and team player attitude. Exceptional quality control, inspection and leadership abilities. Commended for honesty, hard work and positive attitude.
Overview
9
9
years of professional experience
Work History
Outreach Manager
Nurzee
04.2024 - Current
Collaborated with internal teams to develop targeted marketing campaigns that increased program reach and impact.
Conducted ongoing assessments of outreach efforts to identify areas for improvement and implement necessary changes.
Empowered team members to take ownership of their roles in outreach activities, promoting a sense of responsibility and commitment to the organization''s mission.
Monitored progress towards outreach goals regularly, making adjustments as needed to ensure continued success of initiatives.
Provided leadership, guidance and support to staff members.
Developed network relationships with industry professionals to enhance community awareness and promote services.
Process Assistant
Amazon
03.2020 - 04.2024
Managed a team of 30+ members ensuring safety, quality and productivity goals are met daily
Contributed ideas on ways to improve or optimize operational procedures
Reduced process gaps by effectively coaching associates on best practices and protocols
Exceeded specific team goal by partnering with staff to share and implement best practices
Provided detailed instructions for job responsibilities, safety protocols and company guidelines to all employees
Led and facilitated Gemba meetings with associates and Sr Leadership that identified barriers and put actions together to remove the barriers
HR ASSISTANT
Integrity Staffing Solutions
03.2020 - 06.2020
Liaised between management and employees to deliver conflict resolution, resolve problems and interpret compensation and benefits policies
Instilled trust in new hires to create a positive, comfortable environment, giving them the ability to freely escalate issues
Gathered interest from seasonal hires for becoming full time associates and helped them get the materials they needed to complete the process
HHA
Touching Hearts at Home
04.2019 - 03.2020
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets
Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment
KEY HOLDER
Lucky Brand Dungarees Inc.
05.2015 - 04.2019
Assisted with training and supervision of staff to develop and maintain store selling, customer service skills and product knowledge
Fostered service and selling culture to exceed customer expectations and build enduring consumer relationships
Performed, supported and supervised store opening and closing procedures including bank deposits and securing store