Samantha Gonzalez
San Antonio,TX
Summary
Proven track record in delivering exceptional customer service and enhancing guest satisfaction at Halftime Pizza, showcasing strong work ethic and multitasking abilities. Expert in using POS systems and suggestive selling, I excel in high-volume environments, ensuring seamless guest experiences through effective time management and teamwork. Dependable team player, successful at providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration, and resolving issues with customers, waitstaff, and management.
Overview
1
1
year of professional experience
Work History
Server
Halftime Pizza
03.2024 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Bachelor of Arts - Education
University of Texas At San Antonio
San Antonio, TX05.2028
High School Diploma -
Taft High School
San Antonio, TX06.2024
Skills
Strong Work Ethic
Exceptional customer service
Suggestive Selling
Supply Restocking
Guest Engagement
Time Management
Organization
Additional Information
A current full time student at The University of Texas at San Antonio
Timeline
Server
Halftime Pizza
03.2024 - 09.2024
Bachelor of Arts - Education
University of Texas At San Antonio
High School Diploma -
Taft High School
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