Summary
Overview
Work History
Education
Skills
Certification
Awards
LINKS
Timeline
Generic

SAMANTHA GROS

Roseville,CA

Summary

Data Science graduate aspiring to transition into Accounting by pursuing higher education and seeking opportunities in related fields to gain relevant experience. Possesses significant customer satisfaction and cash handling skills and enjoys being immersed in new environments and technologies.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Starbucks
06.2021 - Current
  • Handles, secures, and tracks deposits and tip funds in addition to counting and parring safe and 6 tills before and after business hours, enhancing loss prevention and ensuring accurate financial reporting
  • Maintains a calm and friendly demeanor to thrive in a fast-paced food-service environment selling $50k per week prone to requiring creative and organized solutions for partner call-outs, product outages, and equipment malfunctions while delivering memorable customer experiences
  • Communicates with and leads up to 10 partners on the floor, utilizing various company tools such as Playbuilder and MyDaily to ensure smooth shifts and foster a growth mindset among team members

Mathematics Tutor

Self-Employed
10.2020 - 12.2023
    • Created personalized schedules and lesson plans with up to 3 students and parents at a time to encourage consistency while remaining flexible if additional support is needed to ease anxiety about exams or especially confusing topics
    • Tailored teaching styles and advised students how to maintain superior study habits outside of 1-on-1 sessions, appealing to a student's unique learning abilities, improving student grades and confidence that prevents class failure

Education

B.S. - Data Science

Arizona State University
Tempe, Arizona
08.2024

Skills

  • Customer Satisfaction
  • Cash Handling
  • Mathematics
  • Professionalism
  • Microsoft Office
  • Problem Solving
  • Time Management
  • Data Analytics

Certification

  • Data Analytics Track Certification - Arizona State University
  • Intercultural Skills Certification
  • Excel Specialist Certification
  • Website Audience Analysis Project Certification

Awards

Partner of the Quarter as Barista for consistent team-orientedness; Partner of the Quarter as Shift Supervisor for leadership and attention to detail

LINKS

LinkedIn: https://www.linkedin.com/in/samanthagros2126

Timeline

Shift Supervisor

Starbucks
06.2021 - Current

Mathematics Tutor

Self-Employed
10.2020 - 12.2023

B.S. - Data Science

Arizona State University