Samantha Gross
New Ulm,TX
Summary
Proven leader in retail operations, adept in cash handling and management, with a track record of enhancing customer satisfaction at Kevin Gross. Excelled in employee training and sales promotion, boosting repeat business through exceptional service. Skilled in team leadership and operational efficiency, ensuring a seamless shopping experience.
Overview
17
17
years of professional experience
Work History
PreK Teacher, Waitress, Cashier Floor Supervisor,
Shirley Ueckert, Kevin Gross, Jeff Wunderluch
Carmine, TX, Industry TX, Bellville Tx.
04.2007 - 01.2024
- Maintained a clean, organized, and well-stocked checkout area for optimal customer experience.
- Developed strong relationships with customers, fostering loyalty and repeat business opportunities.
- Enhanced customer satisfaction by providing efficient and accurate transactions.
- Assisted in loss prevention efforts by monitoring inventory levels and addressing potential theft incidents.
- Kept constant child headcount and oversaw sign-in and sign-out process for parents to maintain child care and safety.
- Actively participated in staff meetings and professional development opportunities to stay current on best practices in child care provision.
- Enhanced community awareness about the importance of EHS standards in family child care settings through targeted marketing campaigns and educational materials distribution efforts.
- Designed custom action plans for each family child care provider based on individual needs assessments and unique challenges faced by each facility.
- Ensured compliance with state regulations regarding child care licensing requirements throughout all aspects of activity planning.
Education
Bachelor Of Landscape Horticulture - Landscape Horticulture
Stratford Career Institute
Scarborough, MESkills
- Cash handling expertise
- Employee Scheduling
- Sales Promotion
- Customer Service
- Time Management
- Attention to Detail
- Punctual and Reliable
- Workplace Safety
- Team Leadership
- Cash handling and management
- Safety Procedures
- Cash Register Operation
- Operational Efficiency
- Store Opening and Closing
- Employee Training
- Customer Complaint Resolution
- Documentation And Reporting
- Retail Operations
Timeline
PreK Teacher, Waitress, Cashier Floor Supervisor,
Shirley Ueckert, Kevin Gross, Jeff Wunderluch
04.2007 - 01.2024
Bachelor Of Landscape Horticulture - Landscape Horticulture
Stratford Career Institute