Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Gross

Samantha Gross

New Ulm,TX

Summary

Proven leader in retail operations, adept in cash handling and management, with a track record of enhancing customer satisfaction at Kevin Gross. Excelled in employee training and sales promotion, boosting repeat business through exceptional service. Skilled in team leadership and operational efficiency, ensuring a seamless shopping experience.

Overview

17
17
years of professional experience

Work History

PreK Teacher, Waitress, Cashier Floor Supervisor,

Shirley Ueckert, Kevin Gross, Jeff Wunderluch
04.2007 - 01.2024
  • Maintained a clean, organized, and well-stocked checkout area for optimal customer experience.
  • Developed strong relationships with customers, fostering loyalty and repeat business opportunities.
  • Enhanced customer satisfaction by providing efficient and accurate transactions.
  • Assisted in loss prevention efforts by monitoring inventory levels and addressing potential theft incidents.
  • Kept constant child headcount and oversaw sign-in and sign-out process for parents to maintain child care and safety.
  • Actively participated in staff meetings and professional development opportunities to stay current on best practices in child care provision.
  • Enhanced community awareness about the importance of EHS standards in family child care settings through targeted marketing campaigns and educational materials distribution efforts.
  • Designed custom action plans for each family child care provider based on individual needs assessments and unique challenges faced by each facility.
  • Ensured compliance with state regulations regarding child care licensing requirements throughout all aspects of activity planning.

Education

Bachelor Of Landscape Horticulture - Landscape Horticulture

Stratford Career Institute
Scarborough, ME

Skills

  • Cash handling expertise
  • Employee Scheduling
  • Sales Promotion
  • Customer Service
  • Time Management
  • Attention to Detail
  • Punctual and Reliable
  • Workplace Safety
  • Team Leadership
  • Cash handling and management
  • Safety Procedures
  • Cash Register Operation
  • Operational Efficiency
  • Store Opening and Closing
  • Employee Training
  • Customer Complaint Resolution
  • Documentation And Reporting
  • Retail Operations

Timeline

PreK Teacher, Waitress, Cashier Floor Supervisor,

Shirley Ueckert, Kevin Gross, Jeff Wunderluch
04.2007 - 01.2024

Bachelor Of Landscape Horticulture - Landscape Horticulture

Stratford Career Institute
Samantha Gross