Samantha Guerrero
Lubbock,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
1
1
year of professional experience
Work History
Assistant Manager
Circle K
09.2022 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Education
High School Diploma -
Snyder High School
Snyder, TXRadiology -
South Plains College
Levelland, TXSkills
- Employee Scheduling
- Task Delegation
- Employee Performance Evaluations
- Product and Service Knowledge
- Team Motivation
- Sales Growth
- Retail Operations Management
- Money Handling
- Attention to detail
- Employee engagement
Timeline
Assistant Manager
Circle K
09.2022 - Current
High School Diploma -
Snyder High School
Radiology -
South Plains College
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