Samantha Gutierrez
Salinas,CA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
Work History
General Merchandise Associate
Target
1640 N Main St, Salinas, CA 93906
08.2021 - 01.2026
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Operated point-of-sale systems, facilitating seamless customer transactions and returns.
- Maintained product displays, optimizing visual merchandising to enhance customer engagement.
- Collaborated with team members to streamline checkout processes, improving overall efficiency.
- Conducted regular audits of merchandise to identify discrepancies and minimize loss.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Trained new associates on operational procedures and company policies for consistency in performance.
- Balanced multiple responsibilities simultaneously during peak times while remaining focused on delivering exceptional service experiences.
- Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
Retail Sales Associate Cashier
Smart & Final
319 E Market St, Salinas, CA 93901
07.2018 - 07.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers in locating products, enhancing overall shopping experience.
- Maintained accurate cash drawer, ensuring balanced end-of-shift reports.
- Collaborated with team members to restock shelves and organize inventory.
- Addressed customer inquiries and resolved issues promptly to ensure satisfaction.
- Trained new associates on cash handling procedures and store policies.
- Built rapport with customers through active listening skills, leading to strong relationships and return visits.
- Managed inventory, restocked shelves, and ensured product availability, contributing to store efficiency.
- Learned duties for various positions and provided backup at key times.
Education
Salinas High School
Salinas, CA05-2020
Skills
- Workplace safety
- Customer engagement
- Goal-oriented mindset
- Cash handling proficiency
- Stock replenishment
- Merchandising techniques
- Loss prevention strategies
- Teamwork and collaboration
- Quick learner
- Problem-solving abilities
- Attention to detail
- Multitasking Abilities
- Customer relationships
Languages
Spanish
Native or Bilingual
Timeline
General Merchandise Associate
Target
08.2021 - 01.2026
Retail Sales Associate Cashier
Smart & Final
07.2018 - 07.2021
Salinas High School