Samantha Hale
Albany,NY
Summary
Customer-oriented team member with strong background in customer relations and administrative support. Seamlessly assists guests in friendly, courteous manner. Committed to leaving great, lasting impression.
Overview
1
1
year of professional experience
Work History
Front Desk/Hostess
Dave & Buster's
07.2022 - Current
- Developed and maintained positive relationships with guests for satisfaction.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Enforced policies and procedures to increase efficiency.
- Introduced customers to resort amenities with pleasant and helpful demeanor.
- Greeted guests at front desk and engaged in pleasant conversations while managing their purchase.
- Kept accounts in balance and ran daily reports to verify totals.
- Monitored company's budget and financial records.
- Kept accounts in balance and ran daily reports to verify totals.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Education
High School Diploma -
Cinco Ranch High School
Katy, TX05.2022
Skills
- Problem solving
- Collaboration
- Group and Individual instruction
- Customer Satisfaction
- Serve Guests
- Product and Service Sales
- Customer Experience
- Phone Inquiries
- Supplies and Materials Oversight
- Financial Transactions
- Front Desk Operations
- Credit Card Transaction Processing
Languages
German
Native or Bilingual
Timeline
Front Desk/Hostess
Dave & Buster's
07.2022 - Current
High School Diploma -
Cinco Ranch High School
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