Samantha Haley
Fresno,CA
Summary
Compassionate and strong leader known for high productivity and efficiency in task completion. Skilled in animal handling, medication administration, and patient care with ability to maintain calm under pressure and move seamlessly through difficult/complex situations. Excel in communication, empathy, and teamwork, ensuring optimal support in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Veterinary Assistant/Receptionist
Animal Medical Clinic Of Fresno
Fresno, CA
02.2022 - Current
- Answered and directed incoming calls using multi-line telephone system.
- Assisted with onboarding of new employees by providing orientation information and support.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Assisted in surgery preparation and monitoring.
- Operated radiographic and ultrasound equipment.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Veterinary Assistant/Receptionist
Kingsburg Veterinary Clinic
Kingsburg, CA
10.2019 - 10.2021
- Reviewed pet records from daily visits and appointments, entering important data into system.
- Assisted veterinarians during procedures and examinations.
- Handled and restrained animals following safety requirements and procedures.
- Answered phone inquiries from clients regarding appointment scheduling, services offered.
- Stepped in for surgery preparation and monitoring.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with onboarding of new employees.
- Ordered and maintained office supplies.
- Managed filing of prescriptions.
Sales Associate/Instructor
Tandy Leather Company
Fresno, CA
05.2018 - 11.2018
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Stocked shelves and supplies and organized displays.
- Cleaned shelves, counters and tables to maintain organized store.
- Engaged customers in friendly, professional dialogue to determine needs.
- Demonstrated product features and benefits for customers' needs.
Education
Bachelor of Science - Livestock Management
California State University, Fresno
Fresno, CA12-2021
Skills
- Time management
- Attention to detail
- Customer service
- Scheduling management
- Customer relationship development
- Strong leadership qualities
- Surgical procedures and support
- Veterinary terminology
- Patient restraint
- Reception area maintenance
Timeline
Veterinary Assistant/Receptionist
Animal Medical Clinic Of Fresno
02.2022 - Current
Veterinary Assistant/Receptionist
Kingsburg Veterinary Clinic
10.2019 - 10.2021
Sales Associate/Instructor
Tandy Leather Company
05.2018 - 11.2018
Bachelor of Science - Livestock Management
California State University, Fresno