Samantha Hansen
Rutland,VT
Summary
Versatile manager with background in coordinating diverse teams and managing complex projects. Skilled in strategic planning, operational improvement, and fostering collaborative environments. Demonstrated ability to enhance efficiency and productivity while maintaining high standards of quality. Successfully implemented innovative solutions that resulted in positive organizational changes.
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
18
18
years of professional experience
Work History
Sales Associate
Noble Ace Hardware
Rutland, Vermont
06.2007 - Current
- Assessed customer needs to provide assistance and information on product features.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Restocked shelves as needed to ensure sufficient inventory levels.
Manager
Noble Ace Hardware
South Glens Falls, New York
08.2013 - 03.2022
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Ensured compliance with all applicable laws, regulations, industry standards.
- In charge of withholding standards of the company, including scheduling, monitoring accuracy of trucks inventory, and overall integrity of the store
Education
Bachelor of Science - Business Management And Accounting
Castleton University
Castleton, VT05-2013
Skills
- Disciplinary techniques
- Time management
- Budget control
- Knowledge of various products
- Customer oriented
- Management of team members
Timeline
Manager
Noble Ace Hardware
08.2013 - 03.2022
Sales Associate
Noble Ace Hardware
06.2007 - Current
Bachelor of Science - Business Management And Accounting
Castleton University