Samantha Harkins
Attica
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
8
8
years of professional experience
Work History
Store Manager
Walgreens
Medina
10.2025 - Current
- Managed daily store operations, ensuring compliance with company policies to facilitate smooth functioning.
- Supervised staff, fostering high levels of customer service and satisfaction through effective training and support.
- Trained new employees on store procedures and customer engagement techniques.
- Hired and onboarded employees for various store positions, enhancing team capacity and service delivery.
Assistant Store Manager
Walgreens
Albion
09.2023 - 10.2025
- Coordinated store schedules to optimize staffing and improve customer service.
- Trained and supervised team members on customer service best practices.
- Supported store manager in daily operations and maintained inventory accuracy.
- Facilitated hiring process by conducting interviews and onboarding new team members.
Shift Leader
Walgreens
Le Roy
07.2019 - 10.2023
- Trained new team members on store procedures and customer service standards.
- Supervised daily operations and ensured adherence to company policies.
- Managed inventory levels and organized stockroom for efficient access.
- Managed store opening and closing procedures for security and compliance.
- Unloaded freight and stocked to sales floor.
Softlines Team Member
Goodwill
Brockport
07.2018 - 06.2021
- Organized merchandise displays to create an inviting shopping atmosphere.
- Guided customers in locating desired items, improving overall shopping satisfaction.
- Maintained cleanliness and orderliness of sales floor and stock areas to support efficient operations.
Education
North Port High School
North Port, FLSkills
- Inventory control
- Team leadership
- Time management
Timeline
Store Manager
Walgreens
10.2025 - Current
Assistant Store Manager
Walgreens
09.2023 - 10.2025
Shift Leader
Walgreens
07.2019 - 10.2023
Softlines Team Member
Goodwill
07.2018 - 06.2021
North Port High School