Samantha Henry
Lakeland,Florida
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Sales Representative
Foundever
11.2021 - Current
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Mentored new sales representatives.
- Build caring connections with people to meet their individual and family needs for security.
Education
Diploma - General Studies
05.2009
Skills
- Sales Closing
- Sales Consultation
- Sales Development
- Customer Service
- Proposal Development
- Customer Needs Assessment
- Relationship Building
- Product and Service Sales
- Sales Expertise
- Product and Service Knowledge
- Adaptability
- Time management
- Strong communication
- Goal setting
- Product knowledge
- Multitasking
- CRM proficiency
- Active listening
- Self-motivation
- Customer relationship building
- Conflict resolution
- Payment Processing
- Customer Assistance
- Exceeding Customer Expectations
- Team Cooperation
- Retail Metrics and Goals
- Honest and Dependable
- Strong Communication and Interpersonal Skills
- Excellent Written and Verbal Communication
- Microsoft Applications Proficiency
- Organization
Timeline
Sales Representative - Foundever
11.2021 - Current
Christiansburg High School - Diploma , General Studies
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