Samantha Hensley
Leander,TX
Summary
Results-driven financial professional with experience in financial analysis, office management, and process optimization. Proven ability to analyze data, improve operational efficiency, and deliver actionable insights to drive business performance. Strong communicator and problem solver, skilled in cross-functional collaboration, budgeting, forecasting, and reporting.
Overview
19
19
years of professional experience
Work History
Manager of Invoicing/Financial Analyst
Zipline Logistics
Austin, TX
02.2023 - Current
- Lead invoicing team to streamline billing and collections processes, ensuring timely payments.
- Provided financial analysis to improve budgeting and forecasting accuracy.
- Assist with end of month close and AP entries/ inquiries
- Recovered over $1.5 million in outstanding payments by leading and optimizing the collections process, significantly improving cash flow and reducing outstanding balances.
- Managed people operations including employee onboarding, commissions, and culture for a growing tech company.
- Financial Analyst (2024/03-present)
- People Operations Manager (2023/02-2024/03)
Founder/Owner
Mobile Haircuts
Austin, TX
04.2020 - Current
- Built and operated a successful mobile haircutting business, managing day-to-day operations and client relationships.
- Provided tailored hair services while ensuring high customer satisfaction and repeat business.
Operations Manager
USA Insulation of Austin
Pflugerville, TX
09.2020 - 02.2023
- Managed daily office operations, including accounts receivable/payable, payroll, and QuickBooks reconciliation.
- Led onboarding for new hires, created employee policies, and maintained company database.
- Managed lead conversion across multiple lead generation platforms.
- Directed inventory management, warehouse stocking, and order requisitions.
- Managed social media marketing and participated in the Franchise Advisory Board.
- Office manager (9/20-2/21)
Human Resources Intern
DakdDan Worldwide
01.2021 - 04.2021
- Assisted with training program edits, technical documentation, and social media management.
- Managed intern teams, improving organizational filing systems and processes.
Stylist
Sport Clips
Austin, TX
11.2014 - 03.2020
- Built a loyal client base of 112+ regular customers and consistently exceeded sales targets.
- Earned multiple service awards and recognition as a top-performing stylist in the region.
Manager
Great Clips
Lakeway, TX
03.2012 - 10.2014
- Managed 8 stylists, improving customer satisfaction and sales through effective marketing and team motivation.
- Oversaw scheduling, inventory, staff training, and conflict resolution.
Catering Manager/Manager
Jersey Mike's
Edmond, OK
01.2008 - 01.2012
- Led fast-paced catering operations and trained staff to ensure excellent customer service and team collaboration.
- Optimized scheduling and inventory control to minimize costs.
Education
BBA - Human Resources
Concordia University At Austin
Austin, TXAssociate's Degree - Business Management
Austin Community College
Austin, TXSkills
- Payroll & Commissions
- Month end close and ad hoc reporting
- Financial Reporting & Analysis
- Inventory & Office Management
- ADP Workforce, Paylocity, NetSuite, & QuickBooks
- Microsoft Office & Google Workspace
Timeline
Manager of Invoicing/Financial Analyst
Zipline Logistics
02.2023 - Current
Human Resources Intern
DakdDan Worldwide
01.2021 - 04.2021
Operations Manager
USA Insulation of Austin
09.2020 - 02.2023
Founder/Owner
Mobile Haircuts
04.2020 - Current
Stylist
Sport Clips
11.2014 - 03.2020
Manager
Great Clips
03.2012 - 10.2014
Catering Manager/Manager
Jersey Mike's
01.2008 - 01.2012
Associate's Degree - Business Management
Austin Community College
BBA - Human Resources
Concordia University At Austin