SAMANTHA HESTON
Nashville,TN
Summary
Music Business student at Belmont University with experiences in customer service, scheduling, and organization. Reliable with time management skills and great with communication. An enthusiastic worker who has a strong passion for the country music industry.
Overview
2
2
years of professional experience
Work History
Usher and Trainer
Grand Ole Opry
10.2022 - Current
- Provide friendly and courteous customer service to all guests at events to enhance satisfaction.
- Ability to identify problems with guest experiences and provide solutions to create better visit
- Monitor entrance and exit of venue to guarantee safety of guests.
- Direct ticket holders to seats and facility locations.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
Social Media Editorial Intern
Music Row Voice
01.2024 - Current
- Assisted in development of comprehensive social media strategy, resulting in improved online presence and reach.
- Supported marketing initiatives by crafting compelling promotional videos that resonated with target audiences.
- Contributed to creative brainstorming sessions, generating innovative ideas for video content.
- Enhanced social media engagement through regular posting and audience interaction.
Music Career Launch Plan
Music Career Masterminds
- Learned basics of social media marketing and what draws attention
- Began basic training in songwriting and producing using Logic Pro X
- Worked with other students to review and better each others works
Education
BBA - Music Business
Belmont University
Nashville, TN12.2024
Associate Degree in Music - Music
Orange Coast College
Costa Mesa, CA06.2022
Skills
- Working with Teammates
- Creative Solutions
- Group Teaching
- Customer Service
- Safety Understanding
- Basic Excel
- Communication
- Detail Oriented
Relevant Coursework
- Survey of Music Business
- Internship and Career Foundations
- Copyright Law
- Basic Training: DAW
- Venue Management 1 & 2
- Concert Promotion & Booking
Work Experience
Teacher's Assistant and Office Assistant, Rejoice Ballet Studio
Nashville, Tennessee | October 2022- June 2023
- Assist with coordination and administration of dance programs
- Create a health and safe learning environment for all student by implementing class rules and promoting mutual respect and gentle discipline
- Welcome visitors and check in student to prepare them for class
- Answer questions about the studio and upcoming events
Dance Teacher, Creation Station Dance
Huntington Beach. CA |2021 - 2022
- Planned, prepared and delivered lesson plans
- Introduced students to dance techniques
- Updated higher ups on new student as well as filling student paperwork
- Gave information about the company and answered any questions
- Greeted customers, helped locate merchandise and suggested suitable size options.
Timeline
Social Media Editorial Intern
Music Row Voice
01.2024 - Current
Usher and Trainer
Grand Ole Opry
10.2022 - Current
Music Career Launch Plan
Music Career Masterminds
BBA - Music Business
Belmont University
Associate Degree in Music - Music
Orange Coast College
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