Samantha Higuera
Corcoran,MN
Summary
Achieved operational excellence by optimizing team workflows and enhancing process efficiency. Delivered high-quality results in fast-paced settings through effective multitasking and attention to detail. Fostered a proactive work culture that encouraged continuous improvement and collaboration.
Overview
6
6
years of professional experience
Work History
Assistant General Manager
Dominos's Pizza
20130 CR-50 Hamel, MN 55340 United States
01.2024 - 03.2026
- Led daily operations, ensuring efficient workflow and customer satisfaction.
- Trained and mentored staff on operational procedures and best practices.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed training modules to enhance team performance and service delivery standards.
- Streamlined communication between front-of-house and kitchen teams for enhanced service efficiency.
- Handled cash accurately and prepared deposits.
- Resolved problems promptly to elevate customer approval.
- Participated in community outreach events, strengthening ties with local organizations while enhancing brand visibility.
TEAM MEMBER
CASEY'S
09.2023 - 01.2024
- Assisted customers with product selection and ordering process.
- Received, processed and stocked merchandise in accordance to store policies.
- Greeted customers upon entering the store with a friendly demeanor.
- Managed incoming shipments by verifying accuracy of orders and organizing merchandise accordingly.
- Organized inventory shelves for easy access and maintenance of stock levels.
HY-VEE ASSISTANT MANAGER
HYVEE
09.2020 - 08.2023
- Assisted in development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily projects and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure smooth and effective flow of operation.
- Ensured compliance with safety regulations and company policies.
Education
High School Diploma - undefined
Rockford
Rockford, MNSkills
- A strong understanding of workplace safety, cash handling, equipment operation and customer service
- Skilled in specialized and standard computer applications such as Microsoft Office Suite, specifically Word, Excel, Outlook, etc
- Experience working with and communicating with various populations in a fast-paced environment
- Good people and communication skills and am a self-starter and can multi-task
- Takes initiative and can independently handle moderately complex projects
Languages
Spanish
Native or Bilingual
Timeline
Assistant General Manager
Dominos's Pizza
01.2024 - 03.2026
TEAM MEMBER
CASEY'S
09.2023 - 01.2024
HY-VEE ASSISTANT MANAGER
HYVEE
09.2020 - 08.2023
High School Diploma - undefined
Rockford