Proactive professional with strong leadership skills in floral design and event coordination. Experienced in staff training and problem-solving, ensuring smooth operations and enhanced customer experiences.
Overview
5
5
years of professional experience
Work History
Floral Department Manager
Hornbacher's
Fargo
04.2024 - Current
Organized daily operations of floral department, managing staffing, supply orders, and inventory to ensure smooth workflow.
Assisted customers with floral selections and custom arrangements.
Coordinated and designed floral products for special events such as weddings or corporate functions.
Developed staff schedules to optimize department coverage and efficiency.
Trained new employees on company policies, procedures and product knowledge.
Maintained salability and health of floral products by establishing clear care procedures.
Monitored sales performance to pinpoint strategies for revenue growth.
Warehouse Order Picker
Amazon
Fargo
10.2021 - 08.2023
Used RF scanner to pick items from bins and complete orders.
Operated forklifts to transport products within the warehouse.
Conducted training for new employees on warehouse procedures, equipment, and standards, ensuring compliance and efficiency.
Trained new employees on warehouse procedures and equipment usage, enhancing the onboarding experience.
Reviewed and reported discrepancies in orders and product, supporting order pickers and management in maintaining accuracy.
Education
Bachelor of Science - Music Education
Valley City State University
Valley City, ND
12-2017
Skills
Floral design
Event coordination
Inventory management
Customer service
Staff training
Administrative support
Recordkeeping
Microsoft Office
Problem solving
Multitasking
Verbal and written communication
Affiliations
Immanuel Lutheran Church Musician 2018-Present, Adult Choir Director Fall 2025-Present
Private Music Lesson Teacher 2018-Present
Immanuel Lutheran Church Vacation Bible School Director 2023-2025