Samantha Horvath
Branford,CT
Summary
Versatile Project Coordinator and Office Administrator with 8+ years of customer service experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
4
4
years of professional experience
Work History
Project Coordinator/Front Office Administrator
Magna-Wind & Total Control
11.2022 - Current
- Accounts Payable/Accounts Receivable
- Created and processed purchase orders and invoices.
- Scheduled engineers and technicians for daily service calls and ordered materials for job completion.
- Coordinated long term projects in-house and on-site.
- Developed quotes for new motors and motor repairs.
- Liaised between vendors and customers to keep appropriate parties updated on project developments.
Customer Service Specialist
Big Y World Class Market
05.2022 - 11.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Handled customer inquiries and suggestions courteously and professionally.
Assistant Manager
Lakeshore Learning Store
06.2019 - 10.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Bachelor of Science -
Sacred Heart University
Fairfield, CTSkills
- Peachtree/Sage 50
- Salesforce
- Microsoft Office
- Resource Mobilization
- Customer Service
- Critical Thinking
References
Jessica McHugh
Manager
(203)535-9138
Jamie Durkin
Manager
(203)623-5316
Timeline
Project Coordinator/Front Office Administrator
Magna-Wind & Total Control
11.2022 - Current
Customer Service Specialist
Big Y World Class Market
05.2022 - 11.2022
Assistant Manager
Lakeshore Learning Store
06.2019 - 10.2021
Bachelor of Science -
Sacred Heart University
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