Samantha Humphries
Blackwood,US
Summary
Maintenance coordinator with 8+ years of experience in supply chain operations, inventory control data systems, and compliance support. Improved operational accuracy and throughput by standardizing workflows and tracking performance indicators. Delivered cost reduction initiatives through vendor management and team leadership, with experience in customer service and financial handling.
Overview
17
17
years of professional experience
Work History
Maintenance Coordinator
Sysco Foods
Philadelphia
06.2018 - 05.2026
- Managed office operations to enhance efficiency and improve team collaboration.
- Coordinate logistics, achieving seamless supply chain operations.
- Streamline administrative processes, reducing overhead costs.
- Implement data management systems, improving accuracy and access.
- Facilitated communication between departments to foster teamwork and streamline processes.
- Led initiatives to optimize inventory management, resulting in reduced waste and improved order accuracy.
- Streamlined billing processes, significantly enhancing accuracy and ensuring timely payments, strengthening vendor relationships.
- Executed cycle counting procedures, ensuring inventory accuracy and minimizing discrepancies, leading to enhanced operational reliability.
- Maintained comprehensive audit documentation, ensuring adherence to regulatory standards and facilitating smooth internal and external reviews.
- Spearheaded vendor setup processes to ensure timely onboarding and compliance, enhancing overall supply chain efficiency.
- Implemented advanced data analysis techniques, leading to improved decision-making and measurable gains in operational efficiency.
Server/Cook/Hostess
United Methodist Communities
Collingswood/Pitman
01.2017 - 06.2018
- Delivered outstanding service, boosting guest satisfaction and retention.
- Resolved guest issues promptly, leading to improved dining experiences and guest loyalty.
- Enhanced dining setups and streamlined service processes, leading to noticeable improvements in guest satisfaction and operational efficiency.
- Managed dining setups, enhancing event atmosphere and ensuring efficient service.
- Assisted team members during service shifts, ensuring smooth service during busy periods.
- Collaborated with kitchen staff to ensure timely meal preparation, fostering a team-oriented environment that improved service delivery.
- Ensured safety protocols, while maintaining top food health standards.
- Monitored and enforced food safety protocols, maintaining high health standards and ensuring regulatory compliance.
Receiving Clerk
Designer T's
Cherry Hill
03.2015 - 07.2015
- Improved inventory accuracy by resolving shipment discrepancies.
- Coordinated team efforts to optimize loading for faster turnaround.
- Unloaded packages efficiently, ensuring correct staging and safety.
- Operated pallet jacks and forklifts to transport heavy items safely.
- Maintained an organized workspace, ensuring equipment was stored properly.
- Fostered teamwork and communication, enhancing the work environment and achieving shared goals.
Food Service Worker/Housekeeper
Manor Care
Sewell
10.2012 - 03.2015
- Executed food safety protocols, ensuring compliance with health regulations and enhancing overall kitchen efficiency.
- Maintained cleanliness and sanitation in all food service areas.
- Maintained cleanliness in food preparation areas, significantly reducing contamination risks and promoting a safe dining experience.
- Adhered to safety protocols, ensuring a safe and hygienic environment.
- Described menu options to patients, personalizing their dining experience.
- Engaged with residents to create a welcoming environment, providing attentive service and addressing individual needs.
- Resolved resident complaints with empathy, increasing overall satisfaction.
- Prepared and measured ingredients, ensuring accurate portion control and quality.
Cashier
Shoprite
Blackwood
11.2011 - 01.2012
- Operated cash register efficiently in a high-traffic environment.
- Processed customer payments accurately and promptly.
- Streamlined checkout processes to increase transaction speed and reduce wait times.
- Assisted customers in locating desired products, enhancing overall shopping experience.
- Greeted customers with warmth to create a welcoming environment., fostering a positive store atmosphere.
- Arranged workspaces systematically to enhance workflow and efficiency to support productivity and efficiency.
Cashier/Deli
Heritages
Blackwood
08.2011 - 11.2011
- Delivered exceptional customer service by actively listening to client needs, strengthening relationships and improving overall satisfaction.
- Recommended menu items based on customer preferences, increasing sales and enhancing customer engagement.
- Processed special catering orders, contributing to successful events and customer loyalty.
- Managed stock rotation to preserve product freshness, enhancing customer satisfaction.
- Ensured cleanliness and organization in the deli area, meeting hygiene standards and supporting a safe customer environment.
- Handled phone inquiries efficiently, providing accurate product and service information.
Ride Operator
Clementon Park & Splash World
Clementon
05.2011 - 09.2011
- Monitored ride operations to maintain safety standards, resulting in zero incidents and high guest satisfaction.
- Monitored ride safety and implemented proactive measures to prevent incidents and promote guest well-being.
- Explained ride rules to ensure safe operations and compliance with safety protocols.
- Provided clear instructions to guests, enhancing their experience and ensuring adherence to safety protocols.
- Communicated safety measures to guests, improving their understanding and overall experience.
- Collaborated with team to maintain ride efficiency and address operational challenges.
Cashier
McDonalds
Blackwood
11.2010 - 04.2011
- Operated cash register efficiently, handling high-volume transactions.
- Processed customer payments accurately, ensuring financial accuracy.
- Managed billing and tax calculations for accurate financial records.
- Maintained clean workspaces to support efficient operations and enhance customer satisfaction.
- Welcomed customers promptly to create a positive dining experience.
Lifeguard
Clementon Park & Splash World
Clementon
05.2010 - 09.2010
- Monitored swimmers and swiftly assisted individuals in distress to maintain safety.
- Provided vigilant supervision of pool activities, effectively ensuring safety and preventing incidents among patrons.
- Ensured compliance with pool policies, significantly enhancing safety for all patrons.
- Implemented proactive safety measures, leading to noticeable improvements in compliance with pool regulations and overall patron safety.
- Worked closely with team members to enhance emergency response protocols, strengthening preparedness and reducing response times.
- Welcomed patrons with a friendly greeting at the entrance., resolving issues swiftly.
- Engaged with guests to cultivate a welcoming environment, fostering positive interactions that improved overall customer experience.
Pool Attendant
Clementon Park & Splash World
Clementon
05.2009 - 09.2009
- Provided vigilant supervision of swimmers, ensuring safety and swift response to any emergencies, fostering a secure environment.
- Monitored swimmers' safety and responded swiftly to emergencies, ensuring immediate resolution.
- Utilized strong observation skills to maintain a safe swimming environment, proactively identifying potential hazards.
- Enhanced guest satisfaction through attentive service and effective issue resolution, fostering a positive experience.
Education
Diploma -
Highland Regional High School
Blackwood06-2012
Skills
- Inventory management
- Regulatory compliance
- Budget management
- MS Office applications
- Problem solving
- Planning
- Time management
- Team leadership
- Inventory control
- Prioritization
- Task juggling
- Flexibility
- Collaboration
- Detail-oriented communication
- Customer support
- Precision
- Interpersonal skills
Personal Information
Date of Birth: 1993-04-19
Languages
English
Timeline
Maintenance Coordinator
Sysco Foods
06.2018 - 05.2026
Server/Cook/Hostess
United Methodist Communities
01.2017 - 06.2018
Receiving Clerk
Designer T's
03.2015 - 07.2015
Food Service Worker/Housekeeper
Manor Care
10.2012 - 03.2015
Cashier
Shoprite
11.2011 - 01.2012
Cashier/Deli
Heritages
08.2011 - 11.2011
Ride Operator
Clementon Park & Splash World
05.2011 - 09.2011
Cashier
McDonalds
11.2010 - 04.2011
Lifeguard
Clementon Park & Splash World
05.2010 - 09.2010
Pool Attendant
Clementon Park & Splash World
05.2009 - 09.2009
Diploma -
Highland Regional High School