Samantha Ifantis
Jackson
Summary
Dedicated professional known for exceptional customer service and effective multitasking skills. Committed to enhancing guest experiences through timely assistance, fostering loyalty, and maintaining cleanliness.
Proactive and detail-oriented individual with experience in customer service and guest engagement. Skilled in balancing multiple responsibilities while ensuring a welcoming environment. Aiming to leverage strong communication skills to enhance guest satisfaction and support team success.
Engaging and empathetic professional with a solid background in hospitality and retail. Recognized for strong interactive communication skills and a commitment to cleanliness and organization. Prepared to contribute to creating memorable guest experiences and driving operational excellence.
Overview
5
5
years of professional experience
Work History
Hostess
Longhorn Steakhouse
Howell NJ
06.2025 - Current
- Implemented guest feedback systems to improve dining experience quality.
- Developed relationships with regular patrons to foster loyalty and repeat business.
- Assisted in maintaining cleanliness and organization of front-of-house areas.
- Monitored dining area for guest needs, ensuring timely assistance and service continuity.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Sales Associate
Levis Strauss & Co
Jackson NJ
07.2023 - 01.2026
- Collaborated with team members to achieve sales targets and improve overall store performance.
- Educated customers on product features, benefits, and promotions to drive sales growth.
- Trained new associates on store policies, procedures, and customer service best practices.
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Lifeguard
Candlewood Management Services
Howell NJ
07.2021 - 12.2022
- Conducted routine inspections of pool facilities to maintain cleanliness and safety standards.
- Developed and maintained positive relationships with patrons to promote a safe environment.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Education
High School Diploma -
Jackson Memorial
Jackson New Jersey06.2025
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Cleaning and sanitation
- Customer service expertise
- Interactive communication skills
- Greeting guests
- Guest engagement
Timeline
Hostess
Longhorn Steakhouse
06.2025 - Current
Sales Associate
Levis Strauss & Co
07.2023 - 01.2026
Lifeguard
Candlewood Management Services
07.2021 - 12.2022
High School Diploma -
Jackson Memorial