Samantha Jacques
Uncasville,CT
Summary
Accomplished Brand Associate with a proven track record at Old Navy, enhancing brand loyalty and customer satisfaction. With experience in branding and effective communication, I excel in helping create engaging store displays and fostering customer relationships. My attention to detail and sales support skills have significantly contributed to driving foot traffic and interest in products.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Brand Associate
Old Navy
02.2023 - Current
- Processed cashier transactions quickly and accurately, driving brand loyalty programs.
- Communicated product information with confidence and educated consumers about company.
- Handled customer inquiries professionally, providing accurate product information while maintaining a friendly demeanor at all times.
- Assisted in the creation of visually appealing store displays, driving foot traffic and interest in products.
Sales Associate
Clarks Bostonian Outlet
12.2022 - 05.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate
Bath and Body Works, Limited Brands
06.2020 - 08.2022
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Bachelors Of Fine Arts - Theatre (Technology, Production, And Design)
Central Connecticut State University
New Britain, CT06.2022
Skills
- Sales Support
- Branding
- Effective communicator
- Customer Service
- Staff Training
- Brand Awareness
- Attention to Detail
Certification
I am First Aid and CPR certified for both adults and children.
Timeline
Brand Associate
Old Navy
02.2023 - Current
Sales Associate
Clarks Bostonian Outlet
12.2022 - 05.2024
Sales Associate
Bath and Body Works, Limited Brands
06.2020 - 08.2022
Bachelors Of Fine Arts - Theatre (Technology, Production, And Design)
Central Connecticut State University
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