Samantha Kanel
Brookline,MO
Summary
Customer-focused retail professional with six years of experience in building strong relationships and driving patronage. Delivers accurate product information and ensures exceptional service to enhance sales and revenue. Excels in high-pressure environments while committed to continuous learning and development.
Overview
6
6
years of professional experience
Work History
Budtender
Greenlight Dispensary
01.2026 - Current
- Used strong interpersonal skills to establish rapport with customers, strengthening trust and credibility as a knowledgeable resource on cannabis products.
- Maintained required alignment with state regulations and dispensary policies.
- Implemented cash handling procedures enabling accurate accounting of daily sales transactions while minimizing discrepancies or losses.
- Sustained current knowledge of store sales payment policies and security standards throughout operations.
Lead Key Holder
Greenlight Dispensary
06.2023 - 03.2025
- Supervised daily operations, ensuring compliance with state regulations and enhancing overall store integrity.
- Collaborated with team members to develop store promotions, increasing customer engagement and driving sales.
- Processed transactions accurately using point-of-sale systems, maintaining cash handling standards and ensuring customer satisfaction.
Shift Leader
Ross Dress for Less
11.2021 - 05.2022
- Supervised team members during shifts, ensuring operational efficiency.
- Resolved customer complaints, improving overall service satisfaction.
- Delivered exceptional customer service while fostering a positive shift environment.
Sales Associate
Michaels Craft Store
10.2020 - 11.2021
- Guided customers in selecting craft supplies and materials to enhance their projects.
- Managed customer transactions using point-of-sale systems for efficient service.
- Shared product knowledge and creative project ideas to inspire customer purchases.
Sales Associate
Bath & Body Works
06.2020 - 10.2020
- Maintained inventory levels and restocked shelves.
- Worked with team members to consistently meet and exceed daily sales goals.
- Assisted customers in locating products, addressing inquiries, and providing tailored product recommendations.
Education
Bachelor of Science - Entrepreneurship
Missouri State University
Springfield, Missouri, MO05-2023
Skills
- Product knowledge expertise
- Sales proficiency
- Reliability and punctuality
- Customer education
- Customer loyalty programs
- Cash handling accuracy
Timeline
Budtender
Greenlight Dispensary
01.2026 - Current
Lead Key Holder
Greenlight Dispensary
06.2023 - 03.2025
Shift Leader
Ross Dress for Less
11.2021 - 05.2022
Sales Associate
Michaels Craft Store
10.2020 - 11.2021
Sales Associate
Bath & Body Works
06.2020 - 10.2020
Bachelor of Science - Entrepreneurship
Missouri State University