Samantha Kilcup
Seattle,Washington
Summary
Dilligent Banquet Server with diverse event experience, attention to detail and friendly personality. Successful at handling food and beverage services while bussing tables and fulfilling customer requests. Track record of success in events with different guest sizes, menus and presentation requirements.
Overview
4
4
years of professional experience
Work History
Banquet Server
Salty’s on Alki
03.2023 - Current
- Served guests at a variety of events, including weddings, corporate functions, and banquet galas
- Served appetizers, delivered entrees, oversaw buffets, and refilled beverages for banquet guests ranging from 25-250.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Efficiently resolved guest complaints using excellent problem-solving skills resulting in satisfied customers who continued attending future events at the venue.
Server and Barista
Soundview Cafe
09.2020 - 10.2022
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
High school diploma -
Lincoln High School
06.2020
Skills
- Customer service focus
- Punctual and Reliable
- Banquet Coordination
- Buffet Management
- Time Management
- Event Setup and Breakdown
- Adaptive Problem Solving
- Team Collaboration
Timeline
Banquet Server
Salty’s on Alki
03.2023 - Current
Server and Barista
Soundview Cafe
09.2020 - 10.2022
High school diploma -
Lincoln High School
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