Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Samantha Knauer

Vero Beach,FL

Summary

Dependable and motivated Youth Director experienced working toward humanitarian objectives. Skilled in assessing goals, needs and interests to develop well-rounded youth programs. Dependable mentor with collaborative leadership skills to build solid relationships with staff and youth.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Pro Sport
Sebastian, FL
05.2023 - Current
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Greeted customers warmly and made them feel welcome.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Assisted with scheduling appointments for clients and visitors.

Youth Director

Pro Sport
Sebastian, FL
01.2019 - Current
  • Provided guidance to teens by helping them develop positive decision-making skills and strategies for navigating social situations.
  • Mentored and encouraged youth to develop strong work ethic by being positive role model and regularly practicing skills.
  • Established professional relationships with team members and coaches.
  • Created culture of good sportsmanship, cooperation and responsibility among athletes and coaching staff.
  • Organized and implemented training sessions, drills and exercises to improve technique, agility and strength.
  • Communicated effectively with parents, administrators, officials, media personnel and other coaches regarding team activities or concerns.
  • Provided guidance to participants in order to help them develop their skills and achieve desired goals.

Preschool Teacher

First Presbyterian Preschool
Vero Beach, FL
11.2021 - 01.2023
  • Established positive relationships with parents and guardians by regularly communicating student progress.
  • Taught children foundational skills in colors, shapes and letters.
  • Assisted in providing a safe and secure environment for children.
  • Implemented hands-on, play-based strategies for experiential learning.
  • Incorporated music, art, games, books, blocks, puzzles into daily instruction.
  • Developed lesson plans that incorporated creative teaching techniques.
  • Met with parents to discuss child behavior and academic progress.
  • Developed professional relationships with parents, teachers, directors and therapists.
  • Supervised outdoor playtime while ensuring safety regulations were followed.
  • Encouraged critical thinking skills through problem solving activities.
  • Collaborated with fellow teachers on various projects related to curriculum design and implementation.
  • Provided individual attention to each student as needed during class time.

Sales Associate

Sally's Beauty Supply
Sebastian, FL
10.2018 - 11.2022
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Developed trusting relationships with customers by making personal connections.

Education

Bachelor of Science - Healthcare Management

Indian River State College
Ft. Pierce, FL
05-2024

Associate of Science - Health Sciences

Indian River State College
Ft. Pierce, FL
05-2021

Skills

  • Youth Mentoring
  • Volunteer Management
  • Curriculum Design
  • Program Planning
  • Crisis Management
  • Administrative tasks
  • First aid and safety
  • Writing
  • Typing proficiency
  • Verbal and written communication skills
  • Upselling
  • Product Sales
  • Outgoing Personality
  • Meeting deadlines
  • Relationship Building

Certification

  • AED Certified
  • First Aid Certified
  • CPR Certified
  • High Sales Award from Sally's in 2021

Affiliations

  • Head Coach of a World's competing Cheerleading Team
  • Gardener
  • Volunteer with Elderly

References

References available upon request.

Timeline

Front Desk Receptionist

Pro Sport
05.2023 - Current

Preschool Teacher

First Presbyterian Preschool
11.2021 - 01.2023

Youth Director

Pro Sport
01.2019 - Current

Sales Associate

Sally's Beauty Supply
10.2018 - 11.2022

Bachelor of Science - Healthcare Management

Indian River State College

Associate of Science - Health Sciences

Indian River State College

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Samantha Knauer