Samantha Knopp
Oswego,NY
Summary
Hardworking and collaborative Benefits Design Architect demonstrating 12+ years of experience in administering GE employee benefits plans and eligibility. Highly motivated in identifying lean solutions and implementing complex changes across multiple pay and benefit systems.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Benefits Design Architect
General Electric Corporate
01.2022 - Current
- Led Payroll and Benefit Integration Workstream for Alight Implementation project as GE splits into three stand-alone companies
- Identified gaps in moving from a Pay and Benefit system maintained in one PeopleSoft environment to the collaboration of three systems to ensure integrations between Payroll (Workday), Benefits (TBA), and Pension (Fidelity) function seamlessly resulting in a high quality customer experience for GE employees
- Provided and reviewed benefit plan and eligibility requirements for implementation of new benefit administrator
- Collaborated with Alight implementation team to ensure benefit configuration and processes remain compliant with business and legal requirements
- Identified and implemented solutions within PeopleSoft to terminate company employees and retirees as companies go-live at the new administrator
- Led compare analysis of all benefit plan eligibility and data accuracy for over 1 million rows of benefit and demographic data to ensure seamless transition to new benefit administrator in time for Annual Enrollment
- Attended team meetings to resolve technical and project issues and review project schedules
Lead Benefits Specialist
General Electric Corporate
06.2014 - 01.2022
- Designed, implemented, and maintained 3K+ annual benefit rate changes for all GE benefit health, life, and disability insurance plans
- Ensured employee and retiree populations are configured correctly in PeopleSoft for accurate benefit billing and deductions
- Supported Retiree and COBRA processes as subject matter expert to ensure compliance and assist in design solutions
- Utilized PeopleSoft population expertise and query skills to identify data errors and ensure data accuracy across processes and populations
- Identified GE employee and retiree population indicators to distribute accurate benefit rate communications
- Collaborate with tax team to maintain IRS compliance and accurately distribute ACA 1095-C forms
- Led ACA merge process to test PeopleSoft delivered code changes, load vendor files, and validate ACA data for all GE Affiliates.
Benefits Analyst
General Electric Corporate
12.2011 - 06.2014
- Contributed on project team to implement GE PeopleSoft system upgrade from PeopleSoft 8.8 to PeopleSoft 9.1 – identified and implemented 9 process gap solutions to ensure stability in the new system
- Functional owner of COBRA administration and Global Health Plan for all GE businesses, maintained systems and implemented changes to meet business goals and ensure compliance
- Led cross-functional team to identify metrics to track on a central dashboard for business leaders
- Created a tool to track live data from PeopleSoft
- Created benefit operations corrections training curriculum, certified 11 new auditors after training completion and created benefit operations correction audit scorecards to ensure data accuracy of manual processing from offshore team.
Benefit Operations Intern
General Electric Corporate
04.2011 - 12.2011
- Supported benefit operations through release testing of quarterly PeopleSoft changes
- Contacted employees and retirees to confirm personal information for a dependent benefit audit
- Aided in the implementation of a wiki which converted all GE Employee Services’ process procedures from word documents to wikis on a central site which allows multiuser editing
- Completed a lean project to reduce errors in the Flex Spending Account reporting to our COBRA vendor.
Tax Intern
Wojeski & Company, CPAs, P.C.
06.2007 - 04.2011
- Prepared and amended income tax returns for individuals and businesses, carried-out tax research and presented to managers to ensure correct treatment of tax code.
Tax Intern
Testone, Marshall & Discenza, CPAs
01.2008 - 04.2008
- Assisted in the digital transition and archiving of client records using ProSystems fx Engagement.
Education
Masters of Business Administration - Human Resource Information System Management
State University of New York – University At Albany
Albany05.2012
Bachelor of Science in Public Accounting -
State University of New York—College At Oswego
Oswego05.2010
Skills
- GE Employee Benefit Plans and Eligibility Expertise
- GE Benefit Rate Expertise
- Experienced in Affordable Care Act Annual Filing and Compliance
- Experienced in System Testing across Workday, TBA, and PeopleSoft
- File Interface Implementation and Maintenance
- Highly Skilled in Microsoft Excel Data Analysis
- Proficient in Structured Query Language
Certification
Workday Pro Certification Tracks in Progress:
Workday Pro - Reporting
Workday Pro - Payroll for the U.S.
Timeline
Benefits Design Architect
General Electric Corporate
01.2022 - Current
Lead Benefits Specialist
General Electric Corporate
06.2014 - 01.2022
Benefits Analyst
General Electric Corporate
12.2011 - 06.2014
Benefit Operations Intern
General Electric Corporate
04.2011 - 12.2011
Tax Intern
Testone, Marshall & Discenza, CPAs
01.2008 - 04.2008
Tax Intern
Wojeski & Company, CPAs, P.C.
06.2007 - 04.2011
Masters of Business Administration - Human Resource Information System Management
State University of New York – University At Albany
Bachelor of Science in Public Accounting -
State University of New York—College At Oswego
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