Samantha Lane
Samantha,PA
Summary
Business Management and Human Resources graduate seeking a full-time position in the business sector. Eager to apply my skills and resources to drive organizational success, exceed company goals, and contribute to growth. Committed to innovative problem-solving and implementing best practices to address and meet company needs.
Overview
6
6
years of professional experience
Work History
Benefits Coordinator
Advanced Call Center Technologies LLC
2023.05 - Current
- Advised employees on coverage eligibility, managed benefits for those on leave, and resolved inquiries
- Handled administrative duties such as leave management, eligibility verification, and vendor coordination
- Designed and implemented processes for extended leave payments and arrears tracking
- Led weekly HR meetings on payment statuses and LOA extensions
- Managed MSO and QLE processing, and handled workers' compensation claims and quarterly high-claim meetings
- Collaborated with vendors for ACA reporting, resolved issues, and approved 1095-C forms
- Took on additional roles in compensation and benefits, including invoice processing and DayForce administration.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Served as primary point of contact for employee benefits inquiries, resolving issues promptly and accurately.
- Coordinated open enrollment events to educate employees on benefit options and encourage informed decision making.
Business Management Intern
Parx Casino
2022.05 - 2023.05
- Created Purchase Orders utilizing ReqLogic procurement software
- Maintained Owner FF&E (Furniture Fixtures & Equipment) spreadsheet of purchases for new Casino
- Assisted Design & Construction team with delivery schedule to maintain and meet deadlines
- Provided clerical and administrative support.
Food Server
ASSISTED LIVING CAREGIVER
2018.05 - 2018.09
- Provided food service to elderly and managed nutritional dietary requirements.
Education
Bachelors-Business Management + Human Resources -
West Chester University
12.2022
Skills
- Managing excel spreadsheets
- Highly organized and efficient
- Effective with Time Management
- Attention to detail
- Schedule Management
- Organization skills
- Verbal and Written Communication
- Problem-Solving Skills
- Resolving Issues
- Microsoft Office
Timeline
Benefits Coordinator
Advanced Call Center Technologies LLC
2023.05 - Current
Business Management Intern
Parx Casino
2022.05 - 2023.05
Food Server
ASSISTED LIVING CAREGIVER
2018.05 - 2018.09
Bachelors-Business Management + Human Resources -
West Chester University
Similar Profiles
MICHELLE MOUNDMICHELLE MOUND
Customer Service Specialist at Advanced Call Center Technologies LLCCustomer Service Specialist at Advanced Call Center Technologies LLC
Stephanie FinleyStephanie Finley
Claims Analyst at Advanced Call Center Technologies LLCClaims Analyst at Advanced Call Center Technologies LLC
Sinai LopezSinai Lopez
Call Center Agent at Advanced Call Center Technologies LLCCall Center Agent at Advanced Call Center Technologies LLC