Samantha Lane
Samantha,PA
Summary
Business Management and Human Resources graduate seeking a full-time position in the business sector. Eager to apply my skills and resources to drive organizational success, exceed company goals, and contribute to growth. Committed to innovative problem-solving and implementing best practices to address and meet company needs.
Overview
6
6
years of professional experience
Work History
Benefits Coordinator
Advanced Call Center Technologies LLC
05.2023 - Current
- Advised employees on coverage eligibility, managed benefits for those on leave, and resolved inquiries
- Handled administrative duties such as leave management, eligibility verification, and vendor coordination
- Designed and implemented processes for extended leave payments and arrears tracking
- Led weekly HR meetings on payment statuses and LOA extensions
- Managed MSO and QLE processing, and handled workers' compensation claims and quarterly high-claim meetings
- Collaborated with vendors for ACA reporting, resolved issues, and approved 1095-C forms
- Took on additional roles in compensation and benefits, including invoice processing and DayForce administration.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Served as primary point of contact for employee benefits inquiries, resolving issues promptly and accurately.
- Coordinated open enrollment events to educate employees on benefit options and encourage informed decision making.
Business Management Intern
Parx Casino
05.2022 - 05.2023
- Created Purchase Orders utilizing ReqLogic procurement software
- Maintained Owner FF&E (Furniture Fixtures & Equipment) spreadsheet of purchases for new Casino
- Assisted Design & Construction team with delivery schedule to maintain and meet deadlines
- Provided clerical and administrative support.
Food Server
ASSISTED LIVING CAREGIVER
05.2018 - 09.2018
- Provided food service to elderly and managed nutritional dietary requirements.
Education
Bachelors-Business Management + Human Resources -
West Chester University
12.2022
Skills
- Managing excel spreadsheets
- Highly organized and efficient
- Effective with Time Management
- Attention to detail
- Schedule Management
- Organization skills
- Verbal and Written Communication
- Problem-Solving Skills
- Resolving Issues
- Microsoft Office
Timeline
Benefits Coordinator
Advanced Call Center Technologies LLC
05.2023 - Current
Business Management Intern
Parx Casino
05.2022 - 05.2023
Food Server
ASSISTED LIVING CAREGIVER
05.2018 - 09.2018
Bachelors-Business Management + Human Resources -
West Chester University